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Forum Discussion
AwesomeQA
Aug 17, 2020Apprentice
Firmware 3.2.16.6 Web GUI bug
I have updated RBR850 to Firmware 3.2.16.6. Once you change any device name in the attacjed device list, all devices will disappear from the attaced devices. I did hard reset the Router, and chang...
FURRYe38
Aug 17, 2020Guru - Experienced User
Please file a support ticket regarding this.
AwesomeQA
Aug 17, 2020Apprentice
Will do.
Thank you
Thank you
- Ace321Aug 18, 2020Apprentice
How do I file a supoort ticket? I need to report a DNS issue.
- FURRYe38Aug 18, 2020Guru - Experienced User
What DNS issue are you having?
Ace321 wrote:How do I file a supoort ticket? I need to report a DNS issue.
- Ace321Aug 18, 2020Apprentice
I have occasional DNS errors and reloading the page resolves it. Here is the link for details from other people who had same issue but no resolution was provided.
https://community.netgear.com/t5/Orbi-AX/Intermittent-DNS-Errors-and-WiFi-Issues/m-p/1950768
Thanks,
- dtayAug 18, 2020Luminary
Ace321 wrote:How do I file a supoort ticket? I need to report a DNS issue.
Hi, wondering what kind of DNS issues are you seeing? Was this with just the new firwmare or the old as well? Wonder if it was related to the issue that I had experienced this morning where my entire Orbi network was completely unusable.
- Ace321Aug 18, 2020Apprentice
I experience this issue with old firmware and new firmware.