NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rob6805
Dec 26, 2023Tutor
Re: I bought a package from Amazon that included the RBR750 router and the RBS350 satellites
I bought a package from Amazon that included the RBR750 router and the RBS350 satellites. It does not perform well per the reasons listed in other posts. I considered buying two RBS750 satellites but...
- Dec 27, 2023
Although chewing on lead has a certain cachet, I agree with FURRYe38 that upgrading to the most recent firmware shown on the RBK653 Download site is probably a useful step. Who knows? It might solve the problem.
FURRYe38
Dec 26, 2023Guru - Experienced User
What exaxtly is the FW version on the RBR and RBS?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Rob6805
Dec 27, 2023Tutor
RBR750 FW = V.4.6.14.3. RBS FW = V4.6.3.16. The Satellites are > 30' from the router.
- CrimpOnDec 27, 2023Guru - Experienced User
Very strange. Netgear's support site does not show version v4.6.3.(anything) for the RBS350 included in the RBK563 package or for the RBS350 that is sold with the RBR350 dual band router.
Wonder where that firmware came from?
- Rob6805Dec 27, 2023TutorNo idea. But when I first got the package and still had free support I do believe one of the agents sent me some FW to update the satellites. I really should just bite the bullet and get two RBS750's.
- FURRYe38Dec 27, 2023Guru - Experienced User
The RBS just needs updating as they are behind in FW:
Rob6805 wrote:
RBR750 FW = V.4.6.14.3. RBS FW = V4.6.3.16. The Satellites are > 30' from the router.