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Forum Discussion
msinex
Jul 27, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
FURRYe38
Apr 22, 2021Guru - Experienced User
Is that on older version of FW? If so, then I get they may have an override. Only other suggestion would be to put a different router in front of the RBR and block those addresses from that router. That would stop that I presume.
stsh wrote:I tried. Does not work. The screenshot demonstrates that even blocking netgear.com page does not work. They must have some sort of override for this domain.
stsh
Apr 22, 2021Star
FURRYe38 wrote:Is that on older version of FW? If so, then I get they may have an override. Only other suggestion would be to put a different router in front of the RBR and block those addresses from that router. That would stop that I presume.
stsh wrote:I tried. Does not work. The screenshot demonstrates that even blocking netgear.com page does not work. They must have some sort of override for this domain.
Yes, that's on the older version. apparently you cannot block anything netgear. I'm sure I could come up with some creative way to edit the hosts file or something via telnet but I'm getting really tired of messing with this junk. Adding another box in front of it just to block the updates so we can hack into it to solve a problem sounds like too much effort. Easier choice would be to add a small separate dns server inside the network and not rely on this router for dns at all.
- energieMay 05, 2021LuminaryJust to let everyone know. I switched on the Orbi AX with latest firmware. It still has the DNS error. Based on the whole 'turn on ip v6 to 4 tunnel' I tried that workaround too. That also does not work. Which is to be expected.
Conclusion. Netgear firmware / DNS resolving is still broken.
Only real solution is to ditch the Orbi AX in the bin or put it in to AP mode with a third party router in front of it. Which is the most economical solution if you cannot return the Orbi AX. - inZaniaMay 05, 2021Initiate
I am in shock. I have spent the last 4 months trying to debug frequent DNS resolution problems, exactly as described through this thread. I never suspected that the Orbi firmware itself was responsible; I had been running in circles debugging everything else, even building a PiHole to bring DNS lookup under my control. When that didn't solve the problem, I realized that the problem had to be with my RBR850, and ended up finding this thread.
We both run businesses from home and have this problem multiple times per DAY. NetGear's defective product has literally cost us thousands and thousands of dollars in lost productivity.
- msinexMay 05, 2021Apprentice
My new TP link wired router came in the mail today, going to shift the Orbi over to AP mode over the weekend and hopefully put this mess behind me. Will certainly be the last NetGear product I ever purchase.
- stshMay 06, 2021Star
inZania wrote:I am in shock. I have spent the last 4 months trying to debug frequent DNS resolution problems, exactly as described through this thread. I never suspected that the Orbi firmware itself was responsible; I had been running in circles debugging everything else, even building a PiHole to bring DNS lookup under my control. When that didn't solve the problem, I realized that the problem had to be with my RBR850, and ended up finding this thread.
We both run businesses from home and have this problem multiple times per DAY. NetGear's defective product has literally cost us thousands and thousands of dollars in lost productivity.
pihole definitely solves this problem. Or replacing the builtin router dns with any other functional dns server.
I've added one myself and it is working 100% without any issues.
If it didn't work for you - you must've done something wrong.