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Forum Discussion
iPhone 12 Pro loses WiFi connection with RBR850
I’ve had the exact same problem for the last 1.5 years and NOTHING has solved this. iPhone 12 Pro — I’ve done everything mentioned above — static IP address, factory reset Orbi, CTS changes, dropped ...
OK disconnected the RBS from ethernet while it's ON.
I'll see how this goes...
Looks like your setup has both satellites bonded to the router — curious to see if the issue presents itself here (mine is in a daisy chain with Ethernet to sat1 and Wi-Fi from sat1 to sat2).
Still haven’t seen the issue so far with just the one satellite Wired to to router — I suspect this is a common / basic test scenario and wouldn’t have issues (will give it another few days). No sooner than I turn on sat2 though, I’m sure the disconnects will reappear
Still haven’t seen the issue so far with just the one satellite Wired to to router — I suspect this is a common / basic test scenario and wouldn’t have issues (will give it another few days). No sooner than I turn on sat2 though, I’m sure the disconnects will reappear
- I’ve definitely seen the issue with one wired, one wireless satellite both connected to the router (no daisy chain).
Yes my RBS are in star formation. My house is configured where I can't practically test in Daisy Chain configuration with the RBS.
Possible there is a problem with having 1 RBS wired to the router and one RBS wirelessly connected to the wired RBS. And also placement of the RBS and distances could add to that as well.
Seems like yours works with out the extra RBS and the 1 RBS ethernet connected.
Not sure if having one RBS ethernet connected and one RBS wirelessly connected to the 1st RBS has been tested has a normal configuration. Seems like it hasn't or may not be supported. I see if I can dig up some info on this.
Do you have a layout picture of your home layout and where the RBR and RBS are located with in the home?
- VERY interesting. Today the iPhone wifi disconnect issue happened with just sat1 Ethernet bonded to my router as soon as I got home and walked past the router to the back bedroom where sat1 is (Sat2 has been unplugged for days).
I have a gs108t switch plugged into the router — that’s the only other networking device plugged into the router aside from sat1. And the RBS is not connected to this GS108t switch right?
And the phone was connected to the wifi then disconnected and went back to cell service?
Do you have Private WiFi Address enabled or disabled on the iphone?
What are the current transmit power settings at on the RBR?
- Correct — router is connected to gs108t (but not between router and satellite).
I didn’t specifically see my phone before I woke it up in the bedroom, but yes, typically what happens is it is connected closer to the router, then goes off Wi-Fi (it did show 4g) then it takes 2-4 minutes before it connects back again after sitting closer to the Sat.
Private Wi-Fi address is currently off. I have tried with it both on and off and it doesn’t matter — both have the disconnect issue.
Power is at 100%. I’ve tried at 50% and 25% before (but when sat2 was bonded to sat1) and the disconnects appeared still. I have not tried turning down the power now that sat2 is off, but given the disconnect just happened with sat2 off, I’d wager the power doesn’t matter. I would try 50% and see.
And status of the RBS shows wired and GOOD on the RBRs web page?
Something else to try, swap out the SAT1 for SAT2 unit to see if anything changes.
Running out of ideas here. Seems like this is a problem with the iPhone and the system. I'm still testing mine though I haven't seen any problems as of yet since yesterday after taking one RBS off ethernet. Ill remember to check this when I get home from work and to check when I get up in the morning.
- I’ve also seen the disconnect issue happen on a MacBook Pro M1pro 14”. Though I move less frequently back and forth before the device is powered on / off.
I’ll try 50% and swapping the two sats.
Showing wired and good. Ok. I have a MBP 2018 and haven't seen any issues on mine to date. I had seen some odd issues a few FW revs back but it has been solid since. Been running both Mojave and Monterey Beta, I've since put Monterey over Mojave and installed Ventura Beta over Monterey Beta. On my MBP most evenings.
- Wonder if it’s some sort of ARM SoC to Orbi DHCP interface issue with how those devices are leased an IP address / having the orbi unit negotiate which to latch onto.
- Curious if anybody has confirmed this issue on non-ARM or non-iOS devices.
Also curious if anyone has seen this problem on a system with no Ethernet-connected satellites at all.
Just to update this with having Mixed connected RBS on my 8 series. I had not seen any iPhone issues or any other wifi device issues with having two RBS mixed connected to the RBR in star format.
Possible that having the RBR wireless to RBS to ethernet connected RBS could be a configuration that could be causing problems. I would try to avoid this configuration if possible. I can't test this configuration with the layout and networking infrastructure I have here.
I've since removed my 8 series and put in it's place a RBK752 with one RBS thats ethernet connected. No iPhone issues here.
I've observed this issue multiple times with one Ethernet satellite and one wireless satellite connected in star formation (not daisy chained). It's intermittent and seemingly not as frequent as others have reported but it definitely happens.
Since moving to an all-wireless configuration I've not seen the issue once.
I recommend that users avoid the mixed connection configuration on the RBS.
I'll pass this on to NG for review is all I can do.
Going on about day 5 of having turned off Sat 2 (was wifi chained to Sat1 ethernet chained) and dropping power to 50%. Even with just Sat1 ethernet bonded and 100% power, I had seen the disconnect issue happen, albeit less frequently than with Sat2 on. I've seen the disconnect issue happen maybe once in the last handful of days, so I do think that it's probably happening regardless of the setup (mix of ethernet + wifi backhaul) but I do think that it's exacerbated / happens more when there is a mix and also when there is overlapping coverage (100% power) between router and satellite.
I can't drop down reliably to 50% or lower because the radius of reach is needed for Sat1 to be at 100% power on that side of the house. I'll keep testing with just 1 sat ethernet bonded and 50% to confirm the issue is happening less frequently.
- Spoke too soon — just did it a minute ago
Dropped off Wi-Fi. Showed ip address of 169.254.152.15 and subnet mask of 255.255.0.0 for two minutes … then eventually latched back onto Wi-Fi auto dhcp (correct subnet / mask / router) — phone moved back and forth between router and sat1 and disconnected as usual once planted/sitting 15 feet from sat1 (50% power)