NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

920cody's avatar
920cody
Aspirant
Jun 12, 2024

Re: Locked out of 753 after update

I'm having the same issue after the update. I have a support ticket in with Netgear now. My router is 1600 miles away at my winter home. I can RDP into a computer attached to the router, but no matter what I try I cannot access the admin page on the router. Frustrating.

2 Replies


  • 920cody wrote:

    I'm having the same issue after the update. I have a support ticket in with Netgear now. My router is 1600 miles away at my winter home. I can RDP into a computer attached to the router, but no matter what I try I cannot access the admin page on the router. Frustrating.


    What response do you get? 

    Have you checked to see f it has a different IP address for some reason?

     

    • 920cody's avatar
      920cody
      Aspirant

      I'm waiting for a response from them. They requested a copy of my receipt to be sure I purchased the router within the support period. 

      It's still using the same IP 192.168.1.1. I did an ipconfig on the computer I can RDP into and it's showing the same gateway IP.