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Forum Discussion
Re: Major Firmware 7.2.6.31 issues
I am experiencing the same situation as you are on my RBR853. I am thinking of downloading 7.2.6.21 as I am out of ideas. (I was originally still on 4.x version, then upgraded a few weeks ago to 7.2...
Hi FURRYe38 . I had tried just the RBR alone in the past, and it had made my home network unusable -- the cameras wouldn't connect at all. However, I just now disabled the satellites, and the signal has definitely improved compared to the last scan (see graphs). It isn't spiking to the low 40's, but it is still not as smooth as your results - yours have very little variance within the second, unlike mine which varies a lot within the second. That being said, my google cameras are working...
I will run it like this for a bit, but I am confused and/or bothered by a few things...
1) Why did it work on older firmware, but not this firmware.
2) The fact that I have disabled my satellites seems like a waste. I would want to use them. I would be unhappy if they just sit idle. I am concerned that my Orbi 853 isn't working as well as my Orbi 53 system did. I feel that we shouldn't have to disable the satellites, and every other Wifi signal nearby (including my Arlo cameras)
3) Considering the nature of Orbi, I would think it would be better at managing cross signal and power. I feel that my old Cisco Aironet access points would adjust power levels to accommodate other friendly signals. I would expect a similar setup for Orbi.
Thanks for all the help... I will leave it like this for now but I do feel that this isn't an ideal setup. I do feel there is a firmware issue that needs to be fixed as we shouldn't need to do this for such an expensive system -- it should make our network better not worse.
I will need to test turning my arlo cameras back on... tomorrow night.
Oh, how did you get Netspot into Dark mode?!?
Redlow wrote:
Hi FURRYe38 . I had tried just the RBR alone in the past, and it had made my home network unusable -- the cameras wouldn't connect at all. However, I just now disabled the satellites, and the signal has definitely improved compared to the last scan (see graphs). It isn't spiking to the low 40's, but it is still not as smooth as your results - yours have very little variance within the second, unlike mine which varies a lot within the second. That being said, my google cameras are working...
I will run it like this for a bit, but I am confused and/or bothered by a few things...
1) Why did it work on older firmware, but not this firmware. Possible something in the RBS or RBR FW. Would need to see same graph with NetSpot on prior version to compare. How was the RBS and RBR FW updated? Automatic? Manually? Update ALL?
Possible with the size if your home, placement and RBS deployed, with newer FW, may show that for the size of home, one RBR and just one RBS would be needed here. And you said your RBR is in the basement which will be a factor as well. Would be great if you can get this one the main level of the home and then recheck NetSpot.
2) The fact that I have disabled my satellites seems like a waste. I would want to use them. I would be unhappy if they just sit idle. I am concerned that my Orbi 853 isn't working as well as my Orbi 53 system did. I feel that we shouldn't have to disable the satellites, and every other Wifi signal nearby (including my Arlo cameras)
The disabling of the RBS was only to check NetSpot analysis only with the RBR, you can turn the RBS back ON. Might try just turning ON one RBS for now then run NetSpot again. I checked mine yesterday before I had to take the 850 series offline yesterday, I had one RBS online and connected and NetSpot showed similar graph with the one RBS as with just RBR alone. I didn't see any kind of drops like you have with yours.
3) Considering the nature of Orbi, I would think it would be better at managing cross signal and power. I feel that my old Cisco Aironet access points would adjust power levels to accommodate other friendly signals. I would expect a similar setup for Orbi.
Also again, size if home and placement is a factor. The RBR and just one RBS should be enough. And if you can get the RBR up to the main level and out from in the basement.
Thanks for all the help... I will leave it like this for now but I do feel that this isn't an ideal setup. I do feel there is a firmware issue that needs to be fixed as we shouldn't need to do this for such an expensive system -- it should make our network better not worse.
I will need to test turning my arlo cameras back on... tomorrow night.
Oh, how did you get Netspot into Dark mode?!? Mines from Apple Mac OS.
Are the dlink entries listed in netspot yours or someone else's?
1) Why did it work on older firmware, but not this firmware. Possible something in the RBS or RBR FW. Would need to see same graph with NetSpot on prior version to compare. How was the RBS and RBR FW updated? Automatic? Manually? Update ALL?
I updated Manually. The update wasn't showing up as an automatic update.
And you said your RBR is in the basement which will be a factor as well. Would be great if you can get this one the main level of the home and then recheck NetSpot.
It used to be, but I ran a Cat 6 Cable to the basement and moved it to the main floor. It is now in the very middle of the house. The netspot charts all reflect the RBR in the middle of the house.
I had one RBS online and connected and NetSpot showed similar graph with the one RBS as with just RBR alone. I didn't see any kind of drops like you have with yours.
I wish I knew why this was happening. Overall, my RBK853 hasn't been as stable as my RBK53 was. I wonder if this is why.. it just got worse with the latest update. As mentioned, my google cameras are definitely working better now with all the other wifi signals disabled, and the satellites off. I will try soon to turn at least one satellite back on. My one second floor satellite is at the front of the house - technically very close to the cameras if you were to ignore the floors and walls. I wonder if I should move it further away 😐
Are the dlink entries listed in netspot yours or someone else's?
The d-link entries are my neighbors wifi. It was strong enough that I felt I would leave it on the graphs.
What channels are you using currently on the Orbi system.
What channels are the close neighbors using?
Ok ya I use 1 and 40 on my main home network. While testing the other day the RBR was set for 11 and 48.
👍
Well, some. I have been running with my upstairs satellite unplugged, and my basement satellite in the backyard on my deck protected from the elements. (I do have an awesome signal in my backyard now). You can still see my main router 2.4Ghz signal spiking once every 3 seconds or so, which I still can't explain as it continued even after shutting down every other wifi signal in my home (including signals from my old Vera Home Automation system and others).
With the upstairs satellite disabled, my cameras seem more stable. I don't really get it, since the upstairs satellite would have been much closer to the cameras themselves. Although the cameras are working better, I now get disconnects from the network from my phone since I guess I have a weak signal in some areas upstairs which means the satellite was helping from that perspective.
I have pondered trying 7.2.6.21 and seeing if the satellites work better with the older firmware, but as it has been more stable, I haven't touched it yet. Maybe 7.2.6.41 will come soon 🙂
Below is the latest netspot.. you can still see that spike that comes every 3 seconds. 😐
Thanks!
I would revert the RBR back to v.21 and see if that spike still happens there. Factory reset and RBR and setup from scratch, then run NetSpot.
Hi FURRYe38
I reverted to v.21 and the spikes found in the main router are definitely gone. The satellite that is now in the backyard is fluctuating, but it's outside, so I am not surprised... and even that is relatively stable. There seems to be a bit of a spike every ~5 min, which is definitely better than every 3 seconds.
My assumption is then that there is something with the firmware .31 since I downgraded and ensured to reconfigure everything exactly as it was prior to the downgrade.
Ok, thanks for the update. I guess keep v.21 loaded on it for now.
Have you contacted NG support about this?
If you can please open a support ticket and include this thread.
Just tried.. it said my complimentary support expired and to use the community 🙄.