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Forum Discussion
Redlow
May 26, 2024Aspirant
Re: Major Firmware 7.2.6.31 issues
I am experiencing the same situation as you are on my RBR853. I am thinking of downloading 7.2.6.21 as I am out of ideas. (I was originally still on 4.x version, then upgraded a few weeks ago to 7.2...
FURRYe38
Jun 04, 2024Guru - Experienced User
I would revert the RBR back to v.21 and see if that spike still happens there. Factory reset and RBR and setup from scratch, then run NetSpot.
Redlow
Jun 04, 2024Aspirant
Hi FURRYe38
I reverted to v.21 and the spikes found in the main router are definitely gone. The satellite that is now in the backyard is fluctuating, but it's outside, so I am not surprised... and even that is relatively stable. There seems to be a bit of a spike every ~5 min, which is definitely better than every 3 seconds.
My assumption is then that there is something with the firmware .31 since I downgraded and ensured to reconfigure everything exactly as it was prior to the downgrade.
- FURRYe38Jun 05, 2024Guru - Experienced User
Ok, thanks for the update. I guess keep v.21 loaded on it for now.
Have you contacted NG support about this?
- FURRYe38Jun 05, 2024Guru - Experienced User
If you can please open a support ticket and include this thread.
- RedlowJun 05, 2024Aspirant
Just tried.. it said my complimentary support expired and to use the community 🙄.