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Forum Discussion
titaniumrx8
Sep 29, 2021Apprentice
My Orbi RBK753S Has Been Stable Under V4.6.3.16_2.0.51 For 2 Weeks
I'll try to be brief. When the first 4.x update was pushed onto my mesh, it was immediately destabilized after 3 months of smooth operation. I immediately opened a case with support. I have had 2 sup...
titaniumrx8
Oct 02, 2021Apprentice
Has NG been pushing defective firmware that bricks or nearly bricks consumers' products since the beginning of the Orbi?
My RBK753 worked with its 3.x version that was factory installed and a higher 3.x rev that I manually applied. It was the pushed process that fouled everything up. (Ruined my nightly backups by interrupting my network and not automatically returning to a functional state)
My RBK753 worked with its 3.x version that was factory installed and a higher 3.x rev that I manually applied. It was the pushed process that fouled everything up. (Ruined my nightly backups by interrupting my network and not automatically returning to a functional state)
Mr410
Oct 05, 2021Star
Sorry to hear, but not everyone is having issues with the firmware. I have been running almost 3 weeks on three different firmwares (shipped with 3.x then subsequent 4.x) with one slight issue that was resolved when I assigned a static IP to the router. I'm very happy with the Orbi performance and don't regret my purchase.
- codejanitorOct 05, 2021StarSame here working fine for me for the most part.
- FURRYe38Oct 06, 2021Guru - Experienced User
How was your system updated? Auto Update or Manually Updated yourself?
- Mr410Oct 06, 2021Star
FURRYe38 wrote:How was your system updated? Auto Update or Manually Updated yourself?
Autoupdated. I'm a don't rock the boat kind of guy when it comes to networking. A day after the latest firmware update several weeks back, it appeared that my WAN connection was down, even tho wifi appeared to be up, just no Internet. It happened same time for two straight days. I assumed that it might be due to the DHCP lease of 1440 minutes. The reboots worked, but I went ahead and set a static IP on my Fios router for the Orbi and then on the Orbi set the wan port to static. Not one drop, outage or slowdown in two weeks. Solid performance inside and outside the 3000sq ft house, using just the router and satellite. Like I said, not rocking the boat and it appears to work very well.
- FURRYe38Oct 06, 2021Guru - Experienced User
IF you have a router infront of the RBR, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI would try option#2 for your configuration.
I also recommend a full power OFF of the host router, RBR and RBS for 5 minutes, then back ON with the ISP modem, RBR then RBS.
Mr410 wrote:
FURRYe38 wrote:
How was your system updated? Auto Update or Manually Updated yourself?
Autoupdated. I'm a don't rock the boat kind of guy when it comes to networking. A day after the latest firmware update several weeks back, it appeared that my WAN connection was down, even tho wifi appeared to be up, just no Internet. It happened same time for two straight days. I assumed that it might be due to the DHCP lease of 1440 minutes. The reboots worked, but I went ahead and set a static IP on my Fios router for the Orbi and then on the Orbi set the wan port to static. Not one drop, outage or slowdown in two weeks. Solid performance inside and outside the 3000sq ft house, using just the router and satellite. Like I said, not rocking the boat and it appears to work very well.
- codejanitorOct 06, 2021StarI bought a used RBK752 from eBay. The older firmware 4.6.3.7 came installed and had a disconnect so I disabled AX feature and it worked fine since then.
When the 4.6.3.16 beta came out I manually installed it and turned on AX. No issues ever since.- FURRYe38Oct 06, 2021Guru - Experienced User
Kewl. Did you power OFF the RBR and RBS for 5 minutes then back ON after the FW was updated? Something I recommend after any FW updates.
codejanitor wrote:
I bought a used RBK752 from eBay. The older firmware 4.6.3.7 came installed and had a disconnect so I disabled AX feature and it worked fine since then.
When the 4.6.3.16 beta came out I manually installed it and turned on AX. No issues ever since.