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Forum Discussion
Klinger123
Apr 21, 2022Aspirant
My RBR750/RBS750 is having it's internet connection start and stop over and over
I am using an RBR750 router connected to three RBS750 satellites. I live in a home with chicken wire / plaster walls so signal doesn't travel well, which is why we have so many satellites. It's wor...
- May 05, 2022
Just got off the phone with Netgear tech support and wanted to share what I learned in case any future people have this issue. They suggested one thing new and it actually appears to be working: use a hard wired connection for each of my satellites. Now I get that some people won't have this as an option but I actually do.
Recapping previous learnings, my system worked fine with just the router. It worked fine with the router and any one of the three satellites. But once I added the second or third satellite, it stopped working. So I tried adding the second and third satellites as wired and they worked. Now I'm going to try and add the first satellite back as wired and see if it remains stable.
Klinger123
Apr 25, 2022Aspirant
And it's back to intermittently not working...
What's the best way to truly factory resetting the satellites? I tried putting the paper clip into the hole and saw the tiny amber light turn on in the back and then it started blinking amber and then I let it go. But when it came back on, the router recognized it still. Am I doing it wrong?
Klinger123
Apr 25, 2022Aspirant
I'll add that when the Internet connection goes down, none of the satellites or router show any colored lights and the backhaul status for all three satellites remains Good. I feel like I'm losing my mind.
- Klinger123Apr 25, 2022Aspirant
Ah, let me clarify. I meant that when they are showing that no internet is available (even though it is), no color bands are showing. Just extra info.