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My RBR750/RBS750 is having it's internet connection start and stop over and over
I am using an RBR750 router connected to three RBS750 satellites. I live in a home with chicken wire / plaster walls so signal doesn't travel well, which is why we have so many satellites. It's wor...
Just got off the phone with Netgear tech support and wanted to share what I learned in case any future people have this issue. They suggested one thing new and it actually appears to be working: use a hard wired connection for each of my satellites. Now I get that some people won't have this as an option but I actually do.
Recapping previous learnings, my system worked fine with just the router. It worked fine with the router and any one of the three satellites. But once I added the second or third satellite, it stopped working. So I tried adding the second and third satellites as wired and they worked. Now I'm going to try and add the first satellite back as wired and see if it remains stable.
Short version: I basically did exactly what you said and so far, everything is working great.
Longer version for anyone who has the same issue and is reading this in the future.
Ultimately nothing worked short of a complete factory reset of the router and all satellites. I followed all of FURRYe38's suggestions.
- I first backed up my router's settings.
- Then I did a factory reset from that same screen in the settings.
- I then individually did a factory reset on each satellite and unplugged it.
- I then completed the set up process of my Orbi router with no satellites on.
- Then I added each satellite back one at a time.
- I decided NOT to restore my router's settings that I backed up because I worried if that my bring whatever the problem was back into play. I could remember enough of what I needed to do in terms of port forwarding, static IP settings, etc.
It's only been a few hours but everything is holding up great so far. The problem used to occur many times an hour, so I am optimistic.
I'll come back in a bit to close this out if this fix holds.
I am disappointed to say that the problem is back.
My current theory is that there is too much traffic on the 5 GHz channel. I have an app on my Android phone called Wifi Analyzer and from what I'm seeing, it says that my network and another one are all on channel 42. What's weird is that my 5 GHz channel is set to 48.
I just downloaded another app to confirm the results and it's the same thing. Is it possible that it's not broadcasting on the channel it's supposed to be on? Channel 48 has MUCH less traffic but I can't get it to choose that.
What happens if you select channel 40, even though you may see some neighbors near 40.
Also might try reducing the power output to 50% on the system and see if this helps any...
