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Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
Orbi is setup at Router. It is directly connected to my ISP copper line. Yes the Yellow RJ45 connect is used.
I too am now part of the Orbi AX4200 with Nest Low Battery club! I wish I would've known this issue before buying my Orbi. I'm thoroughly disappointed after spending hours messing with router and nest settings, and hours with Netgear and Nest tech support. I'm disgusted. It's sad that we need to have a computer science degree or have to set up a 2nd router to work around this problem. NETGEAR - PLEASE FIX!!
Has anyone completely solved this issue??
Has anyone completely solved this issue??
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected tooWhat is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What is the distance between the RBR/RBS and your NEST controllers?What channels are you using?
What CTS value are you using? Under Advanced Tab/Advanced Settings/Wireless Settings
What is the FW/Software version seen on your NEST Controller.
Since v22 has been installed on my 8 series Orbi, I have seen zero disconnects or low battery notifications on my 3rd gen NEST controller.
chevy038 wrote:
I too am now part of the Orbi AX4200 with Nest Low Battery club! I wish I would've known this issue before buying my Orbi. I'm thoroughly disappointed after spending hours messing with router and nest settings, and hours with Netgear and Nest tech support. I'm disgusted. It's sad that we need to have a computer science degree or have to set up a 2nd router to work around this problem. NETGEAR - PLEASE FIX!!
Has anyone completely solved this issue??- Firmware V 3.2.16.9
Home is 3600 sq ft.
I have the CBK752 setup, so RBR has the built in DOCSIS cable modem.
Thermostat is about 12-15 feet from RBR. The router and satellite are approx 30 feet apart (RBR is on 1st floor of house, RBS is on 2nd floor)
I'm sick and tired of messing around with settings. Customers shouldn't have to go to this level of ridiculousness to get a simple IoT device to work on a premium piece of networking hardware.
How do I get the V22 firmware? Is it applicable to my unit? My app says firmware is up to date.
This morning, after my thermostat went offline yet again, and I charged it yet again, I was able to walk it out to my garage and get it to connect to the 2.4Ghz band. I went to LAN setup to try and do an IP address reservation to get the Nest to permanently stay connected to 2.4G as advised by Netgear tech support during my 1.5hr phone call with them yesterday. I have my 5G Transmit Power Control set to 25% and the 2.4G set to 100%. I then walked back inside the house and placed the thermostat back in its base. A few minutes later it reconnected to 5G.... I'm done.- My 2.4G channel is Auto and 5G is 48.
The CTS/RTS is 64 for both 2.4 & 5G.