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Forum Discussion
ArkAngel268
Nov 18, 2025Aspirant
NETGEAR Orbi RBSE960 AXE11000 constantly dropping WiFi connection
Good day, I currently have 1 router and 3 satellite in my home which is 2200sqft. I have it on auto channels I have owned the Orbi RBSE960 AXE11000 system since 2022 In 2023 all my WiFi devices...
KevinLiT
Nov 21, 2025NETGEAR Moderator
Hello ArkAngel268 ,
Welcome to the NETGEAR Community!
I understand that you started having issues with your RBSE960 since 2023. However prior to that I would assume that your system was operating as expected. Please try updating your Orbi Mesh system to the latest firmware version 7.2.7.15 to resolve this issue.
Navigate to the link below for the firmware download file for your RBSE960:
https://www.netgear.com/support/product/rbse960
For step-by-step instructions on how to manually update your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
NETGEAR Community