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Forum Discussion
Netgear Service is Horrible Horrible Horrible
I own two RBK750's, one each of two homes. For months now, neither has been manageable because I can't access the router either through the web interface nor the mobile app (iOS). So frustrating. ...
Early on in the 750 debacle, some users reported that a Factory Reset enabled them to regain access to the router.
Many customers rejected the idea and waited for Netgear to 'push' a solution that would avoid the need to reconfigure the router from scratch.
Did you try the Factory Reset?
I wish I could factory reset, but that cure is worse than the disease. The last time Netgear forced me to factory reset, I lost all my IP address reservations (~75), my VPN config, and a bunch of other parameters, all of which are necessary for my home automation environment. The idea of recreating all that gives me severe hypertension. And, in case you're wondering, yes I had made a backup of my environment, but Netgear informed me that it was corrupted and that they couldn't/wouldn't try to repair the file.
So I feel like my only option is to wait for this ill-defined patch to show up one day and be effective. No definition of how or when this will occur.