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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
It's beta, however It's probably same one thats going to get put up on NGs web page for download...We'll be checking to see what actually gets seen on NG web page...maybe today
larryindublin wrote:
Just to be 100% clear - Is this the release firmware or just a wider publically available beta? The link to the salesforce site has typically been used for beta's and I do not see this firmware if I look in the downloads section for my model (RBK753). In addition, the GUI interface does not see any new firmware available after I installed the beta a few days back.
.
I don't think it's beta since they automatically pushed it to our devices. The new version Christine linked to says V4.6.3.16 and my router and satelite seemed to have already updated to V4.6.3.16.
Yes once it's auto updated on NGs services, it's release.
FYI, user are encouraged to factrory reset and setup from scratch after v16 is loaded. Once set up again, please Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
FURRYe38 wrote:Yes once it's auto updated on NGs services, it's release.
FYI, user are encouraged to factrory reset and setup from scratch after v16 is loaded. Once set up again, please Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemThat's annoying. :( Netgear really need to QA test better.
Things change man. FW code, features, some things get out dated or removed, all kinds of crazy things. Specially when going from one major version to a different newer major version, like v3 to v4. I get it, should keep working thru FW updates but FW is faliible and not perfect. So resets are needed. Then make a new back up to file for use on the new version
- If I do a hard reset but do a back up of my current configuration, do I lose all of the names that I have associated with my attached devices and the people that have been assigned to them in parental controls? I just don’t wanna have to re-set up all of those devices again.
Yes.
Please continue to post over in the cable modem forum regarding your CBR750.
Thank you.
cpmassen wrote:
If I do a hard reset but do a back up of my current configuration, do I lose all of the names that I have associated with my attached devices and the people that have been assigned to them in parental controls? I just don’t wanna have to re-set up all of those devices again.Hello cpmassen ,
My recommendation would be to simply perform the update and monitor your system before doing a reset. We typically only recommend a hard reset if you notice any anomalies with the stability or performance of your system. Otherwise, if you are not experiencing any issues after the update a hard reset is not required. I do believe a hard reset would clear your Parently Control settings but I'll have to test that to be 100% certain. I'll pose this question internally to confirm and let you know if new information is available.
Please keep us posted on your progress with the update and the results. I'll be sure to share your feedback with the engineering team.
Best,
Christine
I need to echo what MANY other people have said. Its TOTALLY irresponsible of Netgear to 1) Push a firmware that has not been tested 2) not allow to downgrade when 20 pages of complaints show up on the forum.
I get that things happen and mistakes happen but 1) If they do , at least allow us to manually roll back - especially if there so are many complains 2) Netgear should have acknowledged the problem earlier.No one is perfect. Netgear can release something with a bug , I get it. However when a consumer spends $450 and then gets pushed a firmware and Netgear says NOTHING for 2 months - shame on you Netgear!
How hard would it have been to let people manually roll back? Does Netgear not know that people are working from home and having zoom crash multiple times a day because your router crashes is a huge problem?!?!
Next time 1) Roll out your auto update sooner! 2) Allow for a rollback when there is a problem 3) We understand fixes don't come overnight, but don't wait 2 months to say something.
While I won't be returning this router (yet) to Costco, I doubt I'll ever buy from Netgear again.
I'm sorry but I'm confused. Should we be updating to:
4.6.3.7_2.0.49 which showed up on the support downloads section of the site?
Or
V4.6.3.16 version that Christine linked to in the forum and in my Orbi Admin?
If your on v3, i'd maintain it for now. If you want to, update using >"my Orbi Admin" on the RBR.
If you update, after the RBS and RBR is updated. Do a pull power OFF of the system for 2 minutes then back ON. Include the ISP modem/ONT in this as well.
Avoid the v7 version.
swamgy1 wrote:
I'm sorry but I'm confused. Should we be updating to:
4.6.3.7_2.0.49 which showed up on the support downloads section of the site?
Or
V4.6.3.16 version that Christine linked to in the forum and in my Orbi Admin?
Netgear pushed software v4.3.16 to my Orbi RBK752 early today. The version on the website Firmware Downloads page is still the older version v4.3.7. I don't appreciate having software pushed to my system that isn't even on the Downloads page. First impression is that the device disconnect problem seems better, but it is too soon to be sure. I had already used the 2.4GHz power reduction trick (lowering 2.4GHz power creates less of signal overlap with the router and satellite and definitely helped my problems with v4.3.7). The router internal speed test seems better (used to top out at ~600Mbs) but still does not reflect my full Xfinity gigabit service capability, which used to benchmark using the internal test around 1.2Gbs. Now the internal test seems to tap out in the 900Mbs range. I will test at a later time in the event there are some network load issues.
Do a pull power OFF of the system for 2 minutes then back ON. Include the ISP modem/ONT in this as well.
ddkumar wrote:
Netgear pushed software v4.3.16 to my Orbi RBK752 early today. The version on the website Firmware Downloads page is still the older version v4.3.7. I don't appreciate having software pushed to my system that isn't even on the Downloads page. First impression is that the device disconnect problem seems better, but it is too soon to be sure. I had already used the 2.4GHz power reduction trick (lowering 2.4GHz power creates less of signal overlap with the router and satellite and definitely helped my problems with v4.3.7). The router internal speed test seems better (used to top out at ~600Mbs) but still does not reflect my full Xfinity gigabit service capability, which used to benchmark using the internal test around 1.2Gbs. Now the internal test seems to tap out in the 900Mbs range. I will test at a later time in the event there are some network load issues.
Typo correction on firmware releases mentioned in my previous response...
Netgear pushed v4.6.3.16
Previous release was v4.6.3.7
