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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
I need to echo what MANY other people have said. Its TOTALLY irresponsible of Netgear to 1) Push a firmware that has not been tested 2) not allow to downgrade when 20 pages of complaints show up on the forum.
I get that things happen and mistakes happen but 1) If they do , at least allow us to manually roll back - especially if there so are many complains 2) Netgear should have acknowledged the problem earlier.
No one is perfect. Netgear can release something with a bug , I get it. However when a consumer spends $450 and then gets pushed a firmware and Netgear says NOTHING for 2 months - shame on you Netgear!
How hard would it have been to let people manually roll back? Does Netgear not know that people are working from home and having zoom crash multiple times a day because your router crashes is a huge problem?!?!
Next time 1) Roll out your auto update sooner! 2) Allow for a rollback when there is a problem 3) We understand fixes don't come overnight, but don't wait 2 months to say something.
While I won't be returning this router (yet) to Costco, I doubt I'll ever buy from Netgear again.
I'm sorry but I'm confused. Should we be updating to:
4.6.3.7_2.0.49 which showed up on the support downloads section of the site?
Or
V4.6.3.16 version that Christine linked to in the forum and in my Orbi Admin?
If your on v3, i'd maintain it for now. If you want to, update using >"my Orbi Admin" on the RBR.
If you update, after the RBS and RBR is updated. Do a pull power OFF of the system for 2 minutes then back ON. Include the ISP modem/ONT in this as well.
Avoid the v7 version.
swamgy1 wrote:
I'm sorry but I'm confused. Should we be updating to:
4.6.3.7_2.0.49 which showed up on the support downloads section of the site?
Or
V4.6.3.16 version that Christine linked to in the forum and in my Orbi Admin?
Netgear pushed software v4.3.16 to my Orbi RBK752 early today. The version on the website Firmware Downloads page is still the older version v4.3.7. I don't appreciate having software pushed to my system that isn't even on the Downloads page. First impression is that the device disconnect problem seems better, but it is too soon to be sure. I had already used the 2.4GHz power reduction trick (lowering 2.4GHz power creates less of signal overlap with the router and satellite and definitely helped my problems with v4.3.7). The router internal speed test seems better (used to top out at ~600Mbs) but still does not reflect my full Xfinity gigabit service capability, which used to benchmark using the internal test around 1.2Gbs. Now the internal test seems to tap out in the 900Mbs range. I will test at a later time in the event there are some network load issues.
Do a pull power OFF of the system for 2 minutes then back ON. Include the ISP modem/ONT in this as well.
ddkumar wrote:
Netgear pushed software v4.3.16 to my Orbi RBK752 early today. The version on the website Firmware Downloads page is still the older version v4.3.7. I don't appreciate having software pushed to my system that isn't even on the Downloads page. First impression is that the device disconnect problem seems better, but it is too soon to be sure. I had already used the 2.4GHz power reduction trick (lowering 2.4GHz power creates less of signal overlap with the router and satellite and definitely helped my problems with v4.3.7). The router internal speed test seems better (used to top out at ~600Mbs) but still does not reflect my full Xfinity gigabit service capability, which used to benchmark using the internal test around 1.2Gbs. Now the internal test seems to tap out in the 900Mbs range. I will test at a later time in the event there are some network load issues.
Typo correction on firmware releases mentioned in my previous response...
Netgear pushed v4.6.3.16
Previous release was v4.6.3.7
