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Forum Discussion
FURRYe38
Oct 08, 2021Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
- Oct 10, 2021
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
FURRYe38
Nov 29, 2021Guru - Experienced User
If the RBS are not on the same version of FW then you can update them manually.
If the system is working, you can also leave them alone.
225doug
Nov 29, 2021Aspirant
Orbi system worked great, until it didn't. Last 2-3 months I have had multiple random dropped connections. I work in a firehouse and have wired my satellites. Literally sitting next to each other and all of us lose connection simultaneously and sometimes it will come back, others I have to shut down and restart my device. I received some help from a tech company through netgear website. Since I was out of warranty or whatever, they wanted $399 for 3 year contract and more than 7 devices on the system. The gentlemen, (Ahmed and Soshmed) said they needed to fix or repair my dhcp, multiple ip addresses, reconfigure or go through multiple devices. For that price I can buy a whole new mesh WiFi. I am using Altice with 200/35 speeds. At most I have 50 devices on any day. My problem is similar to many others, and some of the more technically advanced members here seem to agree the firmware is the main culprit. I should not have to pay half what I purchased the system for to "repair" an issue. Very unfair.
- FURRYe38Nov 29, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Are the RBS directly connected to the back of the RBR or is there a LAN switch in between or a LAN Patch panel?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Has a factory reset and setup from scratch been performed since last FW update? You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579
225doug wrote:
Orbi system worked great, until it didn't. Last 2-3 months I have had multiple random dropped connections. I work in a firehouse and have wired my satellites. Literally sitting next to each other and all of us lose connection simultaneously and sometimes it will come back, others I have to shut down and restart my device. I received some help from a tech company through netgear website. Since I was out of warranty or whatever, they wanted $399 for 3 year contract and more than 7 devices on the system. The gentlemen, (Ahmed and Soshmed) said they needed to fix or repair my dhcp, multiple ip addresses, reconfigure or go through multiple devices. For that price I can buy a whole new mesh WiFi. I am using Altice with 200/35 speeds. At most I have 50 devices on any day. My problem is similar to many others, and some of the more technically advanced members here seem to agree the firmware is the main culprit. I should not have to pay half what I purchased the system for to "repair" an issue. Very unfair.