NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
That is precisely my point. It is conjecture to assume the majority have problems as much as it is conjecture that the majority is not having problems. The bottom line is that NO ONE knows, simply because there are no statistics/information to state either way.
Facts before this firmware 4 ( no do not know the exact versions but there have been fixes tried to this latest version. ) on like version 3 I had my router running perfectly for many many months.’
Fact this new version hits and weather it is the firmware, how the firmware is installed, A combination of the firmware and the hardware version you have, etc many other things lol
With this new firmware suddenly all heck went sideways. For me I got the auto update overnight, (and was like 3 weeks after other already got the latest firmware update and we’re starting to see all these exact same issues) and then experienced all the issue others reported. Wifi Devices were dropping and then picking up or dropping all together and not being able to pick up or dropping and then when I plugged and unplugged they connected. All of this stuff started with the latest firmware.
Now comparing the firmware to medicine. If we pick one type of medicine some people are not gonna have a side effect and some will. Same came apply to this situation. There is a large enough that are being affected
Now if you are right and a very small number of customers are being affected by firmware for update. Then it is easy for Netgear and just replace their routers and or recall. That would have solved everything
But the issue is enough of us waaay back worked with Netgear sending them logs and stuff that they said there are some situations were there was an issue with the firmware and they are trying to fix it
So Netgear did slightly admit
Like others my issue were weekly at first. My router would be fine for a week or two then I would have to do a reboot and sadly the reboot wouldn’t work and I’d have to reboot 5,10I think one time 30 times and then my router is back to normal. Then we got a fix of firmware for and then my reboot problem didn’t fix anything and I was back to where it was before I had issues. Spent a Sunday adjusting readjusting everything I could think of under the sun just trying different scenarios and then removed only ax for 2.4 and all other stuff was left default for what I can remember and all my issues were fixed. Now it seems like monthly or so have signs of an issue we’re a do you devices drop off and join drop off and join, I just do a reboot and restart no problem on the first time and everything is back to normal again for a month or so.
But again speeds and connections are good , for me, but not as good as the last fully stable firmware.
And naa I did not was to downgrade as too many steps (in my opinion for the price I paid ). I almost was back to old router but luckily stumbled on that 2.4 ax fix
Hopefully soon this will be getting more stable one way or another
Facts before this firmware 4 ( no do not know the exact versions but there have been fixes tried to this latest version. ) on like version 3 I had my router running perfectly for many many months.’
Fact this new version hits and weather it is the firmware, how the firmware is installed, A combination of the firmware and the hardware version you have, etc many other things lol
With this new firmware suddenly all heck went sideways. For me I got the auto update overnight, (and was like 3 weeks after other already got the latest firmware update and we’re starting to see all these exact same issues) and then experienced all the issue others reported. Wifi Devices were dropping and then picking up or dropping all together and not being able to pick up or dropping and then when I plugged and unplugged they connected. All of this stuff started with the latest firmware.
Now comparing the firmware to medicine. If we pick one type of medicine some people are not gonna have a side effect and some will. Same came apply to this situation. There is a large enough that are being affected
Now if you are right and a very small number of customers are being affected by firmware for update. Then it is easy for Netgear and just replace their routers and or recall. That would have solved everything
But the issue is enough of us waaay back worked with Netgear sending them logs and stuff that they said there are some situations were there was an issue with the firmware and they are trying to fix it
So Netgear did slightly admit
Like others my issue were weekly at first. My router would be fine for a week or two then I would have to do a reboot and sadly the reboot wouldn’t work and I’d have to reboot 5,10I think one time 30 times and then my router is back to normal. Then we got a fix of firmware for and then my reboot problem didn’t fix anything and I was back to where it was before I had issues. Spent a Sunday adjusting readjusting everything I could think of under the sun just trying different scenarios and then removed only ax for 2.4 and all other stuff was left default for what I can remember and all my issues were fixed. Now it seems like monthly or so have signs of an issue we’re a do you devices drop off and join drop off and join, I just do a reboot and restart no problem on the first time and everything is back to normal again for a month or so.
But again speeds and connections are good , for me, but not as good as the last fully stable firmware.
And naa I did not was to downgrade as too many steps (in my opinion for the price I paid ). I almost was back to old router but luckily stumbled on that 2.4 ax fix
Hopefully soon this will be getting more stable one way or another
To the cute Netgear apologists: https://www.amazon.com/NETGEAR-Whole-Tri-Band-System-RBK752/product-reviews/B086HJXKJJ/ref=cm_cr_getr_d_paging_btm_prev_2?ie=UTF8&reviewerType=all_reviews&sortBy=recent&pageNumber=1
I think it's at least half of the recent reviews that are having similar issues. That's a big percentage.