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Forum Discussion
New - RBR750 / RBS750 Firmware Version 4.6.8.2 Released
New Features: 04/27/2022
Supports Smart Parental Control (SPC)
Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security.
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What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If it happens again, try a factory reset and setup from scratch with out loading a saved backup from file.
Talk2Mike wrote:
Had my first post 4.6.8.2 crash last night. This morning I have reset to factory and re-loaded my backup to see if this fixes the issue.
It does seem this router needs a reset and reload after every firmware update!
Well sadly I think I'm also going to have to perform a factory reset since updating. Twice now, I've had complete loss of wifi, and the time it takes for it to come back makes me feel like it is doing some sort of hard reboot (it takes a few minutes to return). All devices lose access. Phones, Laptops, Cameras. Just as if someone had turned the power off at the switch. At first I was hoping it was a one off, but it happened again today randomly.
Up time shows 2hrs 38mins (So 15:39 is the correct time for when it came back online). Logs don't anything prior to the loss. All they show is the device re-initalising, then grabbings some IPs, edge router connects, then it corrects its time with NTP and off it goes like nothing has happened. đ
- [Time synchronized with NTP server] Wednesday, May 04,2022 15:39:11
- [Internet connected] IP address: 10.9.x.x, Tuesday, Dec 07,2021 02:45:41
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:40
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [Initialized, firmware version: V4.6.8.2_2.1.9] Tuesday, Dec 07,2021 02:45:37
Another job for the weekend.
Ok thanks for letting us know. Ya, a reset maybe needed. I am tracking this as well. Seeing odd system time resets and reboots for unknown reasons. After you reset and setup from scratch, keep track of the system uptime from 1st start and see if anything changes here.
Jimbo84 wrote:
Well sadly I think I'm also going to have to perform a factory reset since updating. Twice now, I've had complete loss of wifi, and the time it takes for it to come back makes me feel like it is doing some sort of hard reboot (it takes a few minutes to return). All devices lose access. Phones, Laptops, Cameras. Just as if someone had turned the power off at the switch. At first I was hoping it was a one off, but it happened again today randomly.
Up time shows 2hrs 38mins (So 15:39 is the correct time for when it came back online). Logs don't anything prior to the loss. All they show is the device re-initalising, then grabbings some IPs, edge router connects, then it corrects its time with NTP and off it goes like nothing has happened. đ
- [Time synchronized with NTP server] Wednesday, May 04,2022 15:39:11
- [Internet connected] IP address: 10.9.x.x, Tuesday, Dec 07,2021 02:45:41
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:40
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [Initialized, firmware version: V4.6.8.2_2.1.9] Tuesday, Dec 07,2021 02:45:37
Another job for the weekend.