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Forum Discussion
FURRYe38
Sep 08, 2023Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 7.2.6.21 Released
New Features: 09/08/2023
Supports Separate SSID IoT network.
https://kb.netgear.com/000064267/How-do-I-enable-or-disable-the-Internet-of-things-IoT-network-on-my-Orbi-WiFi-6E-System
https:/...
- Sep 10, 2023
Followed the directions and upgraded. Did the RBS750 units first and then the RBR750. Appears to be working well.
One important note, I did need to restart each RBS750 after the RBR750 was upgraded to re-establish connection. As each is on a UPS and mounted on the all, required a ladder.
Otherwise working fine at this time.
I didn't see the "IoT" network feature at first. You need to go into Wireless setup. You'll then see a "Wireless IoT Settings' and the ability to "enable" an IoT wireless SSID along with password.
Nice to have this feature added finally. I believe it's important to have a Trusted, IoT and Guest wireless SSID.
ellybelly
Sep 13, 2023Aspirant
Further to my previous post.
I have just done a full factory reset on bith devices and still the manual firmware update fails, saying check file.
I do not want to try updating the router in case this works, then I am left with the inability to update the Satellite, which I need to access Wifi in the house.
Any ideason how to fix this gratefully received!
My prioducts went out of warranty 3 weeks ago, and actually getting to speak to support is impossible without generating a case number which of course I cannot do!!!!!
I will never buy Netgear stuff again, shocking support, but at £700 for the pair I need this sorting.
Rudolphy
Sep 13, 2023Apprentice
The error note sounds like you are using an incorrect version of the update files. So you unzipped the files and used the firmware version RBS for the satellite?
https://www.netgear.com/support/product/rbk752.aspx
- ellybellySep 13, 2023Aspirant
These are the files I have used. I re-downloaded them just to check, and no difference.
Getting really frustrated now. I have tried different browsers and still no change. It just doesn't want to do it!
- mingcyuSep 13, 2023Aspirant
Ran into the same problem but got around it by extracting the zip. Seems like you can’t use the .zip. Did you try extracting the zip file and uploading the .chk instead?
- ellybellySep 13, 2023Aspirant
I have tried both... Still no joy.
Whats even more furstrating is that Netgear are so illusive.....
All I can think if is that the file is corrupted or somehting is wrong with the satellite itself.