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Forum Discussion
FURRYe38
Jan 07, 2022Guru - Experienced User
New - RBR750 / RBS750 Firmware Version v4.6.7.5 Released
No Release Notes at this time. I'll see if I can get some.
Download Link:
https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000saFt/i4cTgMcDmRicn83wLRWla1yba4WYDLOpocfG7QED1Zc
F...
FURRYe38
Feb 06, 2022Guru - Experienced User
How often does this happen?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Lastly, try a full on factory reset of the RBR, power OFF for 5 minutes then back on then complete the setup wizard.
Also look at the memory usage on the routers IPaddress/debug.htm page to see if the usage climbs or keeps steady.
SeaRefractor wrote:
Really thought that this new firmware was fantastic. While it does provide a lot better stability, when it's working, I've run into a problem.
1. After a day or two, the RBR750 locks up hard. The link light for the ethernet port on my Adtran Fiber optic OTA goes dark. Connections using the ethernet ports on teh back of the RBR750 are unresponsive and also show no link.
If I unplug the power for a couple minutes and then reconnect, the RBR750 will start backup and connectivity will return both ethernet and wireless.
RBR750 and RBS750's (three in RBK753 kit) are all on APC UPS units that provide quality power besides just backup power.
Hoping this helps the developers. I suspose it's possible that there's a hardware issue if others are not having thses problems, but befoe I pull the trigger for a warranty replacement claim, I wanted to report my status and if others have also encountered this issue.
Talk2Mike
Feb 07, 2022Apprentice
I updated about a week ago following the instructions, including a power off of the devices and modem, but today I had my first crash. Lost all Wi-Fi and Ethernet from the RBR750 and the only fix was to power off and back on again. Looks like 4.6.7.5 still has issues.
- FURRYe38Feb 07, 2022Guru - Experienced User
Can you try a full on Factory reset on the RBR and setup from scratch? Also power OFF the ISP modem for 1 minute then back ON. Then walk thru the setup wizard. I won't not enable Armor, SPC, Access Controls or Traffic Meter. Disable all logs that you don't monitor. Start checking the routerIPaddress/debug.htm page and Memory Usage. Monitor this value to see if it creeps up or remains at a certain level.
Talk2Mike wrote:
I updated about a week ago following the instructions, including a power off of the devices and modem, but today I had my first crash. Lost all Wi-Fi and Ethernet from the RBR750 and the only fix was to power off and back on again. Looks like 4.6.7.5 still has issues.