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Forum Discussion
New - RBR850 / RBS850 Firmware Version v4.6.3.9 Released
Security Fixes:
Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
New Features and Enhancements:
Supports S...
After I upgraded the firmware and fired up the APP I was prompted to enable parental controls.
Once I subscribed to the free trial the Parental Control tile appeared.
It also changes the devices to be displayed based on control group.
Screenshots attached.
Once I subscribed to the free trial the Parental Control tile appeared.
It also changes the devices to be displayed based on control group.
Screenshots attached.
Hello Community,
Just to clarify, we’ve disabled Smart Parental Controls for the initial firmware rollout. However, we plan to enable SPC next week when we start the next phase of rollout.
Regards,
Christian
Thank you for letting us know.
Christian_R wrote:Hello Community,
Just to clarify, we’ve disabled Smart Parental Controls for the initial firmware rollout. However, we plan to enable SPC next week when we start the next phase of rollout.
Regards,
Christian
Thanks Christian_R , but please don't start with next phase until the current stability issues are fixed.
Wired satellites are not working, and devices frequently dropping. I think this is the worst released firmware since a very long time.
Christian_R I need now to reboot my speakers 3-4 time a day to keep them connected to wifi. I've never needed to do this on any other firmware since the beginning of the Orbi AX Series 8.
Also, the satellites seem to frequently lose connections with the router, so all devices are being moved to the router instead.
On top of that, wired satellites don't work for me with this firmware.
It's clear that there are many severe quality issues with this firmware that I hope Netgear will work on to fix soon.
Thank you,
Have you swapped around the RBS to see if the problem follows the 1 RBS?
Try manually re-loading FW on to the one RBS, reset and re-synce using wireless first, then after it's synced, wire connect it.
I recommend you contact NG support and send in your debug logs. You seem to be the only one experinencing this issue with the one wired RBS. Maybe they can help determine what the fault is. Mine are still BOTH wire connected.
Also try this, disable AX mode on the RBR and set CTS to 2347 and see if this brings some stability to wireless devices. Yes we know this shouldn't have to be done...this is short term troubleshooting until NG fixes the problems.
ekhalil wrote:
I need now to reboot my speakers 3-4 time a day to keep them connected to wifi. I've never needed to do this on any other firmware since the beginning of the Orbi AX Series 8.
Also, the satellites seem to frequently lose connections with the router, so all devices are being moved to the router instead.
On top of that, wired satellites don't work for me with this firmware.
It's clear that there are many severe quality issues with this firmware that I hope Netgear will work on to fix soon.
Thank you,
FURRYe38 wrote:Have you swapped around the RBS to see if the problem follows the 1 RBS?
I have the issues in all satellites.
FURRYe38 wrote:Try manually re-loading FW on to the one RBS, reset and re-synce using wireless first, then after it's synced, wire connect it.
Done that many times, did not help
FURRYe38 wrote:I recommend you contact NG support and send in your debug logs. You seem to be the only one experinencing this issue with the one wired RBS. Maybe they can help determine what the fault is. Mine are still BOTH wire connected.
How do you know that I'm the "only one with this issue"? The fact that your setup does not reveal this issue does not mean that the issue does not exist!
I have multiple speakers, cameras, IoT devices, Harmony hubs, ..... Seems that the issue appears in certain setups, but not sure what!
It's very clear that this firmware has issues! I did not have any similar issues in any of the previous firmware releases the past 2 years or so.
Just because you reported it doesn't mean it's a global FW issue as well. We don't have full details of your configuration and such as well. Something you can provide to NG support. Others have not posted about it either so we don't presume everyone is effected until it's reproduced by others and NG. Mine just says that it does work for my configuration. Both direct and using LAN switches. So I presume there is a issue at your location, with your configuration and possible fault at the RBS and in FW. Something NG will need to have a look at. I recommend you contact NG support and send in your debug logs so they can address it IF it is a FW issue.
Good Luck.
FURRYe38 wrote:Just because you reported it doesn't mean it's a global FW issue as well.
This is a very basic principle in software verification! One incident of an issue is a good reason to start troubleshooting, but one incident of a working scenario is not a proof that the software is good. :)
Yes and it should be reproduce either by someone else or by NG. Can also point to a HW problem as well. If FW works for one and doesn't for another, can point to a specific HW problem vs FW. I work in the arena all day.
So definately get your debug logs to NG. Hopefully they can tell whats happening.
Good luck.
ekhalil wrote:
FURRYe38 wrote:
Just because you reported it doesn't mean it's a global FW issue as well.
This is a very basic principle in software verification! One incident of an issue is a good reason to start troubleshooting, but one incident of a working scenario is not a proof that the software is good. :)
