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Re: New - RBR850 / RBS850 Firmware Version v4.6.7.13 Official Release
I have the RBR850 and RBS850. - Current firmware: 4.6.3.16 - The system is in AP mode - In one specific room, everyone's MAC laptops keep dropping internet and 2mins later they'll reconnect. The wi...
I'd go with router mode if it's seeing good uptime there.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What are you using for the main host router for the Orbi in AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Modem = DrayTek Vigor2865
- Internet = TPG here in Australia
- Modem is connected into a Cisco Business 250 Series Switch. The Orbi Router is connected to a port on the switch via ethernet. So too is the Orbi Satellite.
What are you using for the main host router for the Orbi in AP mode?
- Not too sure what you mean by this, but it's the RBR850 that I have in AP mode (connected to the Switch) as I wanted the Modem (DrayTek) to manage all rules for devices
What is the size of your home? Sq Ft?
- About 1,000 Sq Ft
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡- Yep, pretty much 32 feet from the router to the satellite (as of my original post, I have completely disconnected the Satellite as I wondered if the two were conflicting too much)
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
- 2.4Ghz is on auto
- 5Ghz is on 48. I don't have an auto setting in the drop down, only 36, 40, 44, 48
Any Wifi Neighbors near by? If so, how many?- It is quite busy, around 15 other SSIDS I can see
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
- I can only unitck an option "Enable 20/40 MHz Coexistence". Does unticking it set it to 40Mhz only?
I am wanting to try and have the Router by itself with the current settings but have turned off AP mode currently. If I get drops today I will change the CTS settings and turn off the "Enable Coesistence" stick box as well.
Let me know if you see any issues with the above.
nthstar wrote:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Modem = DrayTek Vigor2865
- Internet = TPG here in Australia
- Modem is connected into a Cisco Business 250 Series Switch. The Orbi Router is connected to a port on the switch via ethernet. So too is the Orbi Satellite. <The RBS needs to be connected behind the RBR in series, not in parallel with the RBR at the switch:
What are you using for the main host router for the Orbi in AP mode?
- Not too sure what you mean by this, but it's the RBR850 that I have in AP mode (connected to the Switch) as I wanted the Modem (DrayTek) to manage all rules for devices.< Got it now.
What is the size of your home? Sq Ft?
- About 1,000 Sq Ft
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡- Yep, pretty much 32 feet from the router to the satellite (as of my original post, I have completely disconnected the Satellite as I wondered if the two were conflicting too much)< Ya for a 1000ft home, the RBR alone can cover this area. I don't think you'll need the RBS. You could turn down the power on the RBR from 100% to say 25%, then use the RBS. Under Advanced Tab/Advanced Settings/Wireless Settings
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
- 2.4Ghz is on auto< Try channel 1 or 11.
- 5Ghz is on 48. I don't have an auto setting in the drop down, only 36, 40, 44, 48 < Try channel 40 if 48 doesn't work.
Any Wifi Neighbors near by? If so, how many?- It is quite busy, around 15 other SSIDS I can see< Turn down the power on the RBR from 100% to say 25%
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
- I can only unitck an option "Enable 20/40 MHz Coexistence". Does unticking it set it to 40Mhz only? Yes.
I am wanting to try and have the Router by itself with the current settings but have turned off AP mode currently. If I get drops today I will change the CTS settings and turn off the "Enable Coesistence" stick box as well.
So to confirm:
- When you say "The RBS needs to be connected behind the RBR in series, not in parallel with the RBR at the switch" - I have image 3 setup currently. So I believe this is still ok? The only addition to this image is that the internet modem is also plugged into the Switch... so the switch distributes the internet to the Orbi devices also connected
- Good point re the signal strength decreasing that if I did want a more comprehensive coverage and add the Satellite back in
As an update, the room which kept dropping wifi yesterday when on a Zoom call - I had a 4hr Zoom call in that room today, and with the Orbi Router ONLY enabled, and not having the Satellite connected resulted in 0 dropouts for the whole 4hrs! I also have the Router in "Router mode" and no "AP mode".
So to me, without changing any settings yet, it's either the AP mode is broken, or the Satellite is breaking things.
I did read that the firmware I am on has a bug with AP mode... so I'm wondering if that is it. I will install the Satellite again tomorrow and see how the connection goes to 100% confirm it's only when AP mode is set do we have dropouts...