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Forum Discussion
New - RBRE960 / RBSE960 Firmware Version v6.3.7.10 Released
New Features: 12/05/2022
[Asia SKU only] Supports the Japan IPv6 plus feature.
[Asia SKU only] Supports the HK PCCW IPTV feature.
Security Fixes:
Addresses security vulnerabilities...
Ok, I've passed this onto NG for review. Seems that some 9 series users are seeing this issue while others are not.
RafS wrote:
Yes, I always update the 2 RBS first. I did the reset both ways, before loading the firmware, and then when that didn’t work, I started again, and did a reset after the firmware was loaded, with exactly the same results. The devices do not appear whether I log into the satellite directly or through the main page. This has me baffled as I usually jump on firmware updates and have never had issues until this one. I spent 6 hours going back and forth between the two firmwares, switching ports to see if it’s the 2.5gb port that’s the problem (it wasn’t), and eventually went back to 6.3.7.5 which is working fine. Anything that gets plugged into a port will get an IP address assigned, but will not show in any list as a device on my network. I just started a new job and haven’t really had time to devote to this but wanted to see if anyone might have any ideas.
1. I did a reset before loading firmware.
2. I did reset before and after loading firmware.
3. Switched ports with same results
4. Did not use backups for any of the new setups to eliminate backup being the culprit
5. I screamed a little and thought of taking up drinking
6. Decided to post on here to ask for ideas/suggestions..
I used two browsers, Safari and Firefox
My device list came back after 5 days on its own in the web browser
Never lost the list in the app after 2nd firmware reset
I have now installed the RBR960 only, at my place of work to replace their old RBR50
Work has an armor subscription but the app on my phone is tied to me, guess I have to log out and log in with my work email that the armor subscription is tied to to get it activated. Would be nice if that was a little easier.
I do notice with armor in the app , it’s green devices showing , I guess that means it’s good.
My 960 at home with no armor has white.
Otherwise this firmware seems stable like a rock.
Apple and IOS devices, blink , nest, Lutron, chamberlains, etc.
think I am going to move the smart devices to the lol network (and turn it on) , even though it’s going to be time consuming. Anybody have problems with that?
Otherwise I’ll leave be….
Never lost the list in the app after 2nd firmware reset
I have now installed the RBR960 only, at my place of work to replace their old RBR50
Work has an armor subscription but the app on my phone is tied to me, guess I have to log out and log in with my work email that the armor subscription is tied to to get it activated. Would be nice if that was a little easier.
I do notice with armor in the app , it’s green devices showing , I guess that means it’s good.
My 960 at home with no armor has white.
Otherwise this firmware seems stable like a rock.
Apple and IOS devices, blink , nest, Lutron, chamberlains, etc.
think I am going to move the smart devices to the lol network (and turn it on) , even though it’s going to be time consuming. Anybody have problems with that?
Otherwise I’ll leave be….
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Dfran1 wrote:
My device list came back after 5 days on its own in the web browser
Never lost the list in the app after 2nd firmware reset
I have now installed the RBR960 only, at my place of work to replace their old RBR50
Work has an armor subscription but the app on my phone is tied to me, guess I have to log out and log in with my work email that the armor subscription is tied to to get it activated. Would be nice if that was a little easier.
I do notice with armor in the app , it’s green devices showing , I guess that means it’s good.
My 960 at home with no armor has white.
Otherwise this firmware seems stable like a rock.
Apple and IOS devices, blink , nest, Lutron, chamberlains, etc.
think I am going to move the smart devices to the lol network (and turn it on) , even though it’s going to be time consuming. Anybody have problems with that?
Otherwise I’ll leave be….