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Forum Discussion
New RBR850 / RBS850 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
mgdurand1 wrote:
Well. Third time was the charm. Disconnected and reconnected and resynced all satellites that were giving me the odd messages (no model number showing; could not connect to ...). Suddenly, all is right. Connection issues resolved. All info shows on webpage. Hope the next firmware update is trouble-free.
not sure if its firmware related but one of my satelites shows no connected devices for the last few weeks.. ive done a few factory resets and can't get it to add back to app or web gui but after a while left on it reconnects to router and appears online in the app/web with an ip address but still no devices will connect to the satelite. tried contacting netgear support but as im past 90 days since purchase they won't troubleshoot or authorize an RMA unless i pay for a support contract. Not sure what to do next.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.Does swapping RBS locations see the problem follow?
Turn OFF the all other RBS and leave this one connected. try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings. See if anything with the one RBS gets connected and check the RBS web page.
micks_address wrote:
not sure if its firmware related but one of my satelites shows no connected devices for the last few weeks.. ive done a few factory resets and can't get it to add back to app or web gui but after a while left on it reconnects to router and appears online in the app/web with an ip address but still no devices will connect to the satelite. tried contacting netgear support but as im past 90 days since purchase they won't troubleshoot or authorize an RMA unless i pay for a support contract. Not sure what to do next.
- I did a factory reset on the router and set the network up again and all working fine
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
micks_address wrote:
I did a factory reset on the router and set the network up again and all working fine