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Forum Discussion

Aspirant

Jun 13, 2022

Orbi 6e stable wifi but no internet

Hi I have set up the newest rbk963 system with 6E and habe a stable wifi connection throughout. My cable modem is set to bridge mode and I am using the Orbi as a router. I have chosen unused wif...

Guru - Experienced User

Jun 17, 2022

Is the additional 6Ghz SSID option enabled on your RBR or is that disabled?

Pony_Dus wrote:

Thanks for confirming.... at least I now know I am not imagining things 😉

Let me know please if setting to AP changes anything

Aspirant

Jun 17, 2022

6 GHZ is enabled, but not as an "only network".

TC_in_Montana
Virtuoso
Jun 17, 2022
Pony_Dus

I am confused on your comment: "6 GHZ is enabled, but not as an "only network".".

So, does that mean you are using the 6GHz band on the main Orbi SSID and you do NOT have that option enabled?

Edited to add.... Sorry - I saw the 2nd reply, did NOT see the first reply.
I see you have the option UNCHECKED.
Pony_Dus
Aspirant
Jun 17, 2022
yes sorry 🙂

I am NOT USING a 6 GHz only setup, but 6 Ghz is enabled. (however I do not have 6 Ghz devices yet).
TC_in_Montana
Virtuoso
Jun 17, 2022
Pony_Dus

Okay - it seems like it is a different issue then. We are seeing a few people that have that option checked (see picture below) having issues with the 960 on a certain group of modems and high speed connections:

As long as you have this "UNCHECKED" - it appears to not be the same issue.