NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TexARC
Nov 24, 2020Guide
Orbi 750 and 2.4gHz SSID
Is there any way to attach a 2.4gHz device (Ambient Weather Station) to Orbi? IOW, the device scans but cannot see an SSID for 2.4gHz. I'm currently on hold with the 6th tech support person at NetGe...
Mstrbig
Nov 25, 2020Master
I just did some research and it appears older firmware has issues connecting to certain routers.
Check out this page and make sure you have the latest firmware installed.
With regard to connecting to 2.4Ghz, there should be no problem connecting to the Orbi router.
Try unchecking Enable 20/40 MHz Coexistence under orbilogin.com - Advanced - Advanced - Wireless Settingts.
Mstrbig
Nov 25, 2020Master
There may be some validity in your statement. But I've run tests with the Orbi systems, that show otherwise. Users have complained about not being able to get their weather station, WIFI thermostat, camera, nest, smart devices, old cellphones, etc. connected because their devices were 2.4Ghz only. Since we install mesh systems in homes, offices and warehouses, we deal with all sorts of different and antiquated wireless devices. Never once have we not been able to connect a device.
However, some older or stubborn WIFI devices will not see a network with security set for WPA2-PSK [AES] only. In this case we set the Orbi to WPA-PSK [TKIP] + WPA2-PSK [AES]. This may very well be the issue with the OP's weather station.
TexARC I found a couple more things to try as well:
- If you own a Mesh Network (examples, Orbi, eero or Google), temporarily turn off all of the secondary nodes, leaving only the primary node (the node connected to the Internet) powered up.If you use a Virtual Private Network (VPN), temporarily turn this off.
- If you own a Mesh Network (examples, Orbi, eero or Google), temporarily turn off all of the secondary nodes, leaving only the primary node (the node connected to the Internet) powered up.If you use a Virtual Private Network (VPN), temporarily turn this off.
- Launch the AmbientTool app on your mobile device or tablet, and make sure your phone is connected to your router. If you own a dual band router, make sure the phone is temporarily connected to the 2.4 GHz band on your router.
- TexARCNov 26, 2020Guide
at this point I have decided to await the delivery of the rudimentary Netgear router that has distinct 2.4 and 5 bands and the ability to SHUT THE DARN 5 DOWN, so that I can attach the TWO MESH EXTENDERS from Netgear that I have, and regain connectivity for a number of currently MUTE devices throught my three stories of domicile. My Sense, monitoring all of my electrical consumption in the house. My Ambient Weather station, of course- by now I've lost my treasured "gold badge" from Weather Underground due to my station's current instability LOL. Many cameras. Three Sensibo controllers for Split AC units. <sigh> The adventure continues... And thank you to all for suggestions. I will return to update if I find an ORBI-based solution.