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Forum Discussion
Orbi 852 losing connection to wifi constantly
Hi All, I am Constantly losing wifi connection on my Orbi RBK852. Units which are with cable works fine. In the App the RBR850 changes between online and offline. RBS850 (satellite) is online a...
Id you first downgrade the RBS then the RBR lastly?
Does pressing the reset button for 15 seconds then release and connect a wired PC to the RBR should bring up the setup wizard at HTTP and 192.168.1.1 in a web browser?
I tried to factory reset, and got to install everything again, without any changes, so i wouldnt recomend that, knowing that it's only is a waste of time. (in my case)
I downgraded to the "new downgrade" NG posted and still nothing changed (RBS first, RBR second). Ill wait, and to see if Ng figures something out, otherwise its another brand i have to use.
Thanks for your help and reply.
I recommend you reach out to NG support and ask for additional help and information on this:
https://my.netgear.com/support/contact.aspx
When FURRYe38 mentioned "Resetting", what he really meant was using a Paperclip in the "Reset Pin-Hole" on the back above the Power Light. That's a "Pin-Hole" reset that usually fixes most all evils. Not a "Factory Reset".
When I had similar problems this is what I do and did with one of the last FW installs that didn't work out too well. Below is a repeat of an earlier post of which "Yup it's scary!!!" I hope it helps and give you a resource for the future and a way to install Firmware.
From having this same issue the last update I did:
- Factory Reset all three of my units;
- Power Cycled them;
- Pin-Hole Reset them;
- Went into the RBR when they all came back up, using 192.168.1.1. Can't use the Mobile App since I have a Tagged VLAN PPPOE Login to my Fiber provider;
- Updated the Firmware on all three;
- Pin-Hole Reset all three units;
- Unplugged the two Satellites off after they came back from the reset;
- Manually set up the RBR completely (I've done it so much that I have it all memorized);
- After the RBR was up and running to the Internet;
- Connected the Satellites and made sure they connected and the RBR saw them;
- Sat back and had a beer while I waited for all the clients to jump on . . . ;
- The next day I went into the RBR and checked that all was well;
- Then did my speed tests and whatnot;
- Looked through to see what was attached or not, fixed any of that;
- Waited for any screams when someone tried to do or watch something and it didn't work.
- Hid.
I've been dealing with OEM and OpenSource FWs on all kinds of devices: Routers, Switches, TVs, STBs, Computers, Blu-Ray Players, AppleTVs, Amazon Firesticks, Cars . . . for decades and have found that if you put the time and attention into it in the beginning, you're less likely to have any problems afterwards. Like "Bricked" devices. And it's not really the manufacturers "fault" if the proper process is involved and takes time. It just that's where we are at in technology. I only wish it was a Plug-n-Play World, but it's not. Soon.
- Hi farmerbob1.
What you explain is what i did, except for the beer, and maybe that’s where the fault is 🤣.
Joke aside, I tried everything you explained but still having an issue, and I am now waiting for the push update from NG.
Thx for replyingOK. I am so sorry that the "Magic Pin-Hole Reset" didn't do you any good. But do keep it in mind for future issues. Or a way to augment the way you install. I trust, the lack of Beer was the missing link to the process.
