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Forum Discussion
Stahl101
May 16, 2022Guide
Orbi 852 losing connection to wifi constantly
Hi All, I am Constantly losing wifi connection on my Orbi RBK852. Units which are with cable works fine. In the App the RBR850 changes between online and offline. RBS850 (satellite) is online a...
FURRYe38
Jun 09, 2022Guru - Experienced User
Stahl101 wrote:
Model: genvex premium preheat 250
Not much networking information on this device. Something you may need to contact the mfr about and see if they have any additional information on there product.
connection with ethernetcable CAT6E< 5E?, there isn't a 6E. CAT6 would be recommended.
tried connections:
ethernetcable to switch to RBR<What is the brand and model# of the switch in between the device and RBR?
Ethernetcable in back of RBS
Stahl101
Jun 09, 2022Guide
I have contacted genvex, and I am waiting for info. They gateway is in following link.
https://www.genvex.com/en/products/genvex-accessories/genvex-connect
Cabel S-FTP CAT6
switch. Netgaer gs108e plus switch
- FURRYe38Jun 10, 2022Guru - Experienced User
Does the system exhibit issues if you take the NG switch out of the mix?
- Stahl101Jun 13, 2022Guide
I just tried to disconnect the NG switch, and connect my units with ethernet cables to Orbi RBR, and when i do this, nothing works but the wifi.
I have just found an old switch and connected it to orbi and connected all the units ethernet cables to it, and then it works again.
Shouldn't my orbi work as a router when i connect ethernet cable to internet, and my other unit with ethernet cable in back of orbi ??
- FURRYe38Jun 14, 2022Guru - Experienced User
Are you using CAT6 cabling in between the RBR and RBS?
If all cabling is GOOD, then direct connect RBS via ethernet to the back of the RBR should work and not effect internet services. If it is, there is a problem in cabling or something between the RBR and modem. Odd issue here.
- Stahl101Jul 11, 2022Guide
I got working a bit more with the issue, and finally got connected with genvex. They told me that they had the experience before, and the costumer talked with internet supplier and they solved it together, what they did he didn't know. "great"
When i Connect genvex the issue with bad internet starts 24-48 hours after i connect it. what i have done now is making the IP on genvex static, and then wait.
I think the issue in this forum is solved, as it is a problem with some hardware in my house.
Thanks for the help.
- FURRYe38Jul 11, 2022Guru - Experienced User
Hope you can get it figured out.