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Forum Discussion
Ryan4332
Dec 18, 2021Aspirant
Orbi RBK852 4.6.3.16 broken (Solved)
This topic is only for the Netgear Orbi RBK852 / RBK853 / RBK854 / RBR850 Introduction: I bought my Netgear Orbi RBK852 last year. It's work fine and I am happy with that until they release 4.6...
- Dec 19, 2021Especially with Netgear, always do a "Pin Hole Reset" after a "New Version Update" and input the operational information by hand. NEVER use a Backup File. Especially across different versions.
FURRYe38
Dec 27, 2021Guru - Experienced User
I presume you got this from NG support?
How long has the system been running with it loaded?
NGSvensk wrote:
I updated to V4.6.6.11 and did not do a factory reset and so far so good!
LucGov
Jan 19, 2022Star
Hi,
Can you share this update with us ? V4.5.6.14 isn't working. After 3 days the WIFI drop outs are starting again.
- FURRYe38Jan 19, 2022Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.Be sure to factory reset the RBR and RBS and setup from scratch after you applied the FW and notice problems still.
I ran this version on my 8 series back then for 12 days and saw zero problems.
Now on this and running for 10 days now:
LucGov wrote:
Hi,
Can you share this update with us ? V4.5.6.14 isn't working. After 3 days the WIFI drop outs are starting again.
- LucGovJan 21, 2022Star
Hi,
ORBI 853
Used to work fine before the firmware updat from Netgear.
Now same troubles here as many, many disconnects from Sattelite Wifi couple time a day.
I installed 2 days ago V4.6.7.5.
Did a factory rest before firmware upgrade en reboot after update. Backup configuration file.
RBR and the 2 RBS on the same V4.6.7.5. level.
But no change, many WIFI disconnects for a few seconds at the time.
Also today a total dropout, fixed devices and WIFI together.
Satelites are wired to the RBR router.
Does anybody has a solution or lookout of a Netgear fix ?
I am a desperate customer
- FURRYe38Jan 21, 2022Guru - Experienced User
LucGov wrote:
Hi,
ORBI 853
Used to work fine before the firmware updat from Netgear.
Now same troubles here as many, many disconnects from Sattelite Wifi couple time a day.
I installed 2 days ago V4.6.7.5.
Did a factory rest before firmware upgrade en reboot after update. Backup configuration file. Did you make a new Back up Configuration file after the reset or did you apply a previous back up file after the reset was performed.
RBR and the 2 RBS on the same V4.6.7.5. level.
But no change, many WIFI disconnects for a few seconds at the time.
Also today a total dropout, fixed devices and WIFI together.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Satelites are wired to the RBR router.
Does anybody has a solution or lookout of a Netgear fix ?
I am a desperate customer
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.