NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
skott79
Feb 27, 2020Guide
Orbi RBK853 - no way to turn off the 5Ghz wifi band? Can't get smart home devices connected.
EDIT: Just so everyone knows before responding, I've gone to the Advance tab > to Advanced > Wireless settings which is where the option would normally lie for disabling a broadcast. It's not there. ...
skott79
Feb 27, 2020Guide
Did everything you said, the WeMo app would either crash or it would say that it cannot connect to the WeMo dimmer. At this point I'm either gonna send the WeMo switches back or wait for a firmware update. I'm not gonna switch out the router, I just hope they update it sooner with the ability to turn off 5Ghz. Such a standard feature that is missing.
Tangmu
Feb 27, 2020Star
I think 5GHz band and mesh system are unrelated. I have several devices that don't like mesh systems, and it's because they see more than one 2.4GHz radio with the same SSID, and the firmware can't handle that. These are 2.4GHz devices, so they aren't bothered by the 5GHz - they don't even receive it.
Turning off AX mode helped with some devices. Others would connect with the satellites turned off, so there was only a single broadcast of the SSID, but later they would have trouble again. Some worked after I downloaded the latest firmware.