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Forum Discussion
dan_ro_ga
Dec 04, 2019Tutor
Orbi RBR850 - can't run Amazon Prime Video and IPhone wifi calling fails to send voice
I purchased the latest Orbi from BestBuy, seemed to work fine. But tried to strean Amazon Prime Video, and it fails, on any device (two tv's and ipad). Also found that when making a WIFI call, the pe...
sutset
Dec 19, 2019Guide
Well the new att router bwg210 fixed the download and WiFi calling issue my case. Keeping the orbi !
if you have a pace5286ac get rid of it and get it upgraded to bwg210.
DoctorA
Dec 19, 2019Luminary
I am happy that you solved your issue.I have been posting this bwg210 solution many times before. It is in my signature from day one and I posted before that I don't have Amazon Prime or any other streaming problem. I also posted that I solved my iPhone wifi calling issues by restarting the phone so that was not an Orbi problem either.
Pace doesn't not have a thrue pass through mode. Because I have the same ATT provider, I know pace5286ac problems very well. When they replaced my Pace5286ac with Arris bwg210 years ago they let me keep it. When I got my RBK852 system I once tested it and it was not working properly.
I agree with your statement:
"get rid of it and get it upgraded to bwg210."
sutset wrote:
Well the new att router bwg210 fixed the download and WiFi calling issue my case. Keeping the orbi !
sutset wrote:Well the new att router bwg210 fixed the download and WiFi calling issue my case. Keeping the orbi !
if you have a pace5286ac get rid of it and get it upgraded to bwg210.
- DdogtxJun 08, 2020AspirantSeems the speed issues are being discussed but problems with Amazon Prime Video are not. I cannot run Amazon with my Orbi. Has anyone solved that?
- FURRYe38Jun 08, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Ddogtx wrote:
Seems the speed issues are being discussed but problems with Amazon Prime Video are not. I cannot run Amazon with my Orbi. Has anyone solved that?