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Forum Discussion
Solved
ORBI750 + Satellite not providing internet connection
I purchased a used ORBI 750 Router + 1 Satellite kit in July. I performed factory reset and installed the device and set up settings. So far have never had any issues up until this past week. I run...
jautn wrote:
Nothing seemingly changed after both test and apply.
I initially thought it might be incompatibilities with ISP and my hardware but via Charters compatibility page, they should talk to each other without a problem.Can it be that the ISP "blocked" Orbi's MAC address! I've seen this before. For troubleshooting purpose, under "Router MAC Address" please choose "Use Computer MAC address" (if you're accessing Orbi from a computer) or select "use this MAC address" and just copy the MAC address of one of your satellites, and click Apply.
Nothing seemingly changed after both test and apply.
I initially thought it might be incompatibilities with ISP and my hardware but via Charters compatibility page, they should talk to each other without a problem.
I initially thought it might be incompatibilities with ISP and my hardware but via Charters compatibility page, they should talk to each other without a problem.
jautn wrote:
Nothing seemingly changed after both test and apply.
I initially thought it might be incompatibilities with ISP and my hardware but via Charters compatibility page, they should talk to each other without a problem.
Can it be that the ISP "blocked" Orbi's MAC address! I've seen this before. For troubleshooting purpose, under "Router MAC Address" please choose "Use Computer MAC address" (if you're accessing Orbi from a computer) or select "use this MAC address" and just copy the MAC address of one of your satellites, and click Apply.