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Forum Discussion
Chuck_M
Oct 13, 2020Mentor
Phantom Satellite On Phone App
My RBR850 with 1 x RBS850 and 2 x RBR-50s (hardwired) is working great. However.... On the android Orbi app I clicked on Network Diagram and got the expected "tree" of the router and three sa...
- Oct 15, 2020
I did a factory reset of the RBR850... and set it up from scratch. Added RBS850 and then 2 x RBS50s.
The phantom satellite is gone and everything is working great.
Wasn't the app, was the device itself.
Thanks to all for recommendations.
FURRYe38
Oct 14, 2020Guru - Experienced User
I would first set up the Orbi AX with out any RBS50s connected. Check the network map with just the AX RBS connected first. Then add any AC RBS...I did see this once when I had my one RBS50 ethernet connected to the network when the Orbi AX was online. Though after I disconnected the AC RBS, phantom RBS that appeared in the app disappeared for me. Have not see this problem since.
Chuck_M
Oct 15, 2020Mentor
I did a factory reset of the RBR850... and set it up from scratch. Added RBS850 and then 2 x RBS50s.
The phantom satellite is gone and everything is working great.
Wasn't the app, was the device itself.
Thanks to all for recommendations.
- FURRYe38Oct 15, 2020Guru - Experienced User
Thanks for letting us know. :smileywink: