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Forum Discussion
MrcleanMC
Aug 13, 2024Aspirant
Re: Possible Fix for iPhone Dropping WiFi
Hi all, Just a quick note in case NG reads this that I've been struggling with the same issue for several months with the 960 and it has been driving me absolutely nuts. I'm glad I found this t...
MrcleanMC
Aug 14, 2024Aspirant
Thank you FURRYe38 for the detailed post and instructions re: firmware downgrade. I will try that.
I have a 2.5gb cable modem. I run cat8 from the modem's 2.5g port into the Orbi Router, then from the router I run cat 8 to a netgear switch (that is 2.5gb capable). From the switch I run cat8 to each of the 3 sats using the 2.5gb ports on each of them. When things work I get very fast speeds. I have no issue with the speed, just the drop offs. I have very poor cell signal at my house and rely 100% on wifi calling. If I walk from room to room in the house, I do not get a seamless handoff and my call drops. That has always been somewhat of an issue, but now the phone loses signal, flipflops or doesnt recognize wifi as other users have described and I have to turn off and back on the wifi on my phone, etc. Sometimes it takes a while to get reconnected.
THANK YOU
FURRYe38
Aug 14, 2024Guru - Experienced User
What is the brand and model# of the switch?
- MrcleanMCAug 15, 2024Aspirant
I was thinking I used a netgear switch, but upon inspection it is not.
This is the switch I have: TRENDnet TEG-S350.
TRENDnet 5-Port Unmanaged 2.5G Gaming Switch, 5 x 2.5GBASE-T Ports, 25Gbps Switching Capacity, Backwards Compatible with 1000Mbps Devices, Fanless, Wall Mountable, Lifetime Protection, Black,TEG-S350
- FURRYe38Aug 15, 2024Guru - Experienced User
Ok, I'd start by the following,
Downgrading the RBS first then RBR lastly to v.21 and then factory reset and setup from scratch:
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Ensure you don't use the separate 6Ghz SSID network.Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageMight try this for Apple phone or pads with cell phone features:
On your iPhone, go to Settings>Cellular. Scroll ALL the way down, past all the toggles for individual apps. Just past the apps section is a toggle for "WiFi Assist". This allows the iPhone to "automatically use cellular data when Wi-Fi connectivity is poor". Toggle this to OFF.
Any newer generation phones that support 6Ghz, see about disabling 6Ghz and testing with out this enabled...
- MrcleanMCAug 15, 2024Aspirant
Thank you. I will try the firmware downgrades. I already disabled wifi 6 and also turned off wifi assist. Didn't seem to help. It seems to only be an issue with my iphone 15 pro.