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RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Why ONLY Ooklas?? There are many more to name a few
https://www.spectrum.com/internet/speed-test
We are trying to get a reference here right? We are billed for the speed we choose. If i am not getting the speed i am paying for why would i throw away my money? In order to guage if the ISP is providing what I am paying for I would have to use other sources as well.
You have to admit that the Version 4 was not tested properly before it was rolled out. I will tell you how:
1. If you manually update it, you would have to update the Satallites before you update the Router as per NG.
2. The app updated the router and never updated the satallites most of the cases.
You may say that it is working fine with others. There can be scenarios:
1. Where people are not aware that their system is not working or they may not have experienced it yet.
2. They may be blaming the ISP for slow speeds. In actual reality it is the (AX) which is having issues.
Only the people who are having issues and demand an answer form NG are here rest of them are not. It is unbelievable that after paying top $$$ for the equipment any would want a picture perfect product; and not someting which has stability issues form time to time with a poor engineering team on its back.
The issue is 100% with the f/w update.
We have the exact same issue...and NO SOLUTION from Netgear after three weeks!
We have Cox GigaBlast service (1 GB of bandwidth).
When FW4.6.3.7 was released, our router auto-updated and our speed went from 940mbps to 600mbps (using Internet Speed Test on Orbi app) to 8mbps-22mbps using SpeedTest.net on MacBookPro and other wireless devices connected to the Orbi Router. Our TV is wired and is getting 78mbps. We are NOT able to hard-wire our MacBookPro to the Orbi router to test, as Apple removed the ethernet port.
I 'upgraded' from the RBK 750 to the RBK753S. When I first installed this 'new' router with firmware 3.1.18.1, we got accurate speed and the wifi did not drop. But Netgear removed the option to select whether to auto-upgrade f/w...which means our f/w auto-upgraded to 4.6.3.7!! So now we're back to the exact same problem!
Cox is our ISP. They have sent three technicians to our home to verify the signal to the pedestal and to the node for our house; to the external box on our house and directly to the Netgear CM1200 modem. It is NOT an ISP issue.
Any solutions? The agent I spoke with today at Netgear is escalating this issue to a senior technical lead, as it's been three weeks of speed between 8mbps and 200mbps.
Thanks