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Forum Discussion
AKLGUY
Oct 12, 2022Apprentice
RBK850 (just the 1 satellite) using in Router mode directly connected to my Fibre ONT
Im currently having the same issue
RBK850 (just the 1 satellite) using in Router mode directly connected to my Fibre ONT where I get Full speeds. Prior to V4.6.9.11 update it was fine. but now. eve...
FURRYe38
Oct 12, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
How are you speed testing? Wired or wireless?
Speed testing at the RBR or RBS?
Check with your ISP to see what MTU values they require. Try using Default values on the RBR.
AKLGUY
Oct 13, 2022Apprentice
FURRYe38
I am running as Router mode So directly to my Fibre ONT. I am using Vodafone NZ as my ISP.
After Upgrading to V4.6.9.11 I did not do a factory reset.
But I had never changed the MTU settings prior and I was always having good speeds.
I thought I had been replying to another post that had the same issue but it looks like it created a new post. I was looking at this one. https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Orbi-RBR850-sudden-slow-restricted-speed/m-p/2259604/highlight/false#M38646
For my Speed tests all were via wired devices. and also have the speediest app in the device which some times returned an error saying could not find the speediest server
- FURRYe38Oct 13, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Check with the ISP to see what MTU values they require first.
Power off for 1 minute then back ON with the ISP modem and router/
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Perform a full factory reset on both router then set up from scratch. Do not load any saved backup configuration files.