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Forum Discussion
RBR750 Drop Wifi for 3-4 Minutes Multiple Times a Day...
Yes, I am having the same issue as everyone else; I can't access the router via a browser or the app. But, like many, I also have Wifi (sort of). I could live temporarily with not accessing t...
Understand the frustrations. Along with everyone elses and mine as well.
So NG is aware of the issues. Please review the top status for that information.
The only way to regain access to the RBR is a reset thru a wired PC connection and web browser.
USB to ethernet adapters are fairly cheap and easy to use. I have a few on hand.
New clue: The Wifi just dropped again a couple of minutes ago.
I went upstairs and saw the white light on the router flashing. Both satellites had a solid purple light.
When Wifi returned 4 minutes later, there was a solid yellow-ish light on both satellites for about a minute after the Wifi came back.
I ran upstairs and there was no light on the router, but I might have missed it.
Does this make sense?
Yes. Seen this on my 7 and 8 series. I've passed this along to NG for review. I found that mine were rebooting around every 7-8 hours. Took about 5 minutes to get back to ready and continued working until next mysterious reboot.
I'll add your thread to the info I sent to NG.
Thank you...and it's frustrating because it seems to be random...at no set time that I can figure out (on the hour, etc.).
If NG figures out router access, I'd like this problem to go away as well or I will have to return it and go with a different manufacturer. My wife's access to Wifi is mission critical for her job as we have no cell signal at our house and can only make calls via Wifi calling (let alone everything else).
Thanks again...
I don't know when this will be fixed. I believe NG has something in place for the no web page access or doing a factory reset and setup from scratch gets you access. If your still in the return time frame, you could return. Maybe try back at a later date. I would, until NG gets this fixed, just don't get that information on when fixes get put in.