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Forum Discussion
DennisMaxx
Oct 07, 2021Apprentice
RBR750 Guest Network visible while guest network is disabled
Hi, I have an issue I can't solve. I use Orbi RBR750 + 2 Satellites (RBS750). All devices have V4.6.3.16_20.51 installed. Once in a while my Devices are loosing WiFi Connection. When this happens, ...
FURRYe38
Jan 06, 2022Guru - Experienced User
You'll need to contact NG support or a forum moderator and see if they can get you the FW that one user mentioned, If thats what they really got. I notice they haven't posted since they first mentioned that so not sure how credible that is since we don't see anything else.
Something else to try, do a full manual re-load of the FW file on the RBS and RBR. After the units are back to ready, use the ERASE function on the RBR and Press the reset button on the RBS for 15 seconds then release. When you see the front LED on the RBS start to blink WHITE, turn it OFF. Walk thru the setup wizard on the RBR and set it up fully. Once it's setup, take the RBS near or to same room as the RBR and turn ON the RBS and when the front LED slowly blinks WHITE, press the sync button on the RBS and on the RBR and let the RBS re-sync fully. I'd give a full 5 minutes. The front LED on the RBS should turn BLUE then turn OFF. Check the RBRs web page for RBS status and also log into the RBS web page as well. Once the front LED is OFF, turn the RBS off and place in remote location.
DennisMaxx
Jan 10, 2022Apprentice
Hi furry,
I could install 4.6.7.5. exaclty after your suggestion (even waited for 20min). I still have these dropouts where my devices want to reconnect and loosing WiFi Signal. Exact in this moment I can see "Netgear_GUEST" WiFi. (In older Firmware I gave it a different name, but because I started from scratch, it is the default name).
Any thoughts?