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Forum Discussion

MeGrimlock's avatar
MeGrimlock
Apprentice
Mar 10, 2020

RBR850 Frequent Disconnects Starting March 9th AM EST

Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so.  I have about 20 devices connected to my mesh syste...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 11, 2020

If you can, help collect WAN/LAN and debug logs and send them to Christian and include them with your support ticket. Might be helpful.

 

Thanks for your help. Hope NG will get this fixed. 

xnolightx's avatar
xnolightx
Star
Mar 11, 2020

Debug logs have been attached to my NG support case. I will send those logs to Christian as well momentarily (once I figure out how).

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 11, 2020

    Ok, if they are attached in the support ticket, Christian should have access. 

    Thank you. :smileywink: