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Forum Discussion
MeGrimlock
Mar 10, 2020Apprentice
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
FURRYe38
Mar 21, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
Try changing your CTS and RTS values, default on v10.11 is 64. IF this isn't working for some of your wireless devcies, try 2304 or 2347.
migsta wrote:That's odd then because I actually updated mine by downloading the file - so a manual update vs pushed automatically from their server. about a week ago. Yet, after applying this firmware, my issues remained with outdoor security cameras (for example) simply unable to connect to the RBK853 router and/or satellites. This has been there since I got them installed - they are outdoor cameras. If I put Nest WiFi or Asus Zen WiFi, there is absolutely no problem with the cameras connected and their range outdoors is better than Orbi AX? An indoor camera, Arlo Baby, is really choppy with Orbi AX but not with Asus or Nest? Don't suspect this firmware fixes these issues?
Always lots of internet disconnect, Orbi app losing devices and satellites and only recognizing the router, etc. are all issues that this Orbi AX has since I bought it. Nothing like this on the othe mesh systems though save Asus which is brutal for moving devices from one mesh point to another - makes that almost not worth it. Nest is the most stable.
TURBOGUARD
Mar 21, 2020Tutor
Edit: Okay so I set my CTS and RTS both to 2347 going to see if that changes anything.
- FURRYe38Mar 21, 2020Guru - Experienced User
Ok, let us know.
TURBOGUARD wrote:
Edit: Okay so I set my CTS and RTS both to 2347 going to see if that changes anything.