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RBR850 frequently issuing DNS REFUSED responses
Had the RBK852 now for just over a month, and have an issue I'll open a support ticket for. Wondered though if others have been experiencing anything similar. Basically and since day 1 after put...
Good Luck. This issue is resolved by the beta thats available.
How are you resetting the modem and Orbi system? What are you doing for this?
Has a factory reset and setup from scratch been performed since last update? This means pressing the reset button in back of the RBS and RBR for 15 seconds then release. Power OFF the ISP modem for 1 minute then back ON. Then with a wired connected PC to the RBR, walk thru the setup wizard on the RBR at 192.168.1.1 with a web browser.
Yes, I have done every possible type of reset you can do on this Orbi router with a technician and I am still having issues with the DNS.
Well since downgrading isn't support officially by NG, you might take the system back while you have the chance. I guess if your seeing thsi problem and NG is aware of it, would let them resolve it. It was resolved on a beta v3 months back however since v4 arrrived, for unknown reasons, NG doesn't support downgrading back to v3 from v4 even though users have found ways to down grade. Kind of technical for those who can do it. Otherwise, your best to take the system back while you have the chance now and maybe come back here later one and check to see if the problem has been resolved.