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Forum Discussion
tantrum
Jun 06, 2020Apprentice
RBR850 frequently issuing DNS REFUSED responses
Had the RBK852 now for just over a month, and have an issue I'll open a support ticket for. Wondered though if others have been experiencing anything similar. Basically and since day 1 after put...
- Jul 29, 2021
Good Luck. This issue is resolved by the beta thats available.
Slara
Oct 06, 2021Aspirant
I have new modem that was provided by Charter Spectrum. ES2251. I’m constantly resetting the modem and router to get my WiFi to work. I’m considering returning my Orbi and switching to a different router. I’ve called several times and all they keep telling me is that Netgear is working on firmware update to fix the issue.
rculpepper
Oct 06, 2021Guide
Slara- Honestly, if you're still in the return window I would 100% recommend swapping the Orbi for something else. Even if you can get it working, it's not worth the trouble for something so expensive that should just work out of the box. Plus, every new firmware that fixes something tends to break other things.
The only way I've found to make this thing actually reliable is to stick it in access point mode and let something else play router for the network, and that's just not something that should have to be done with premium priced products like this.
- SlaraOct 06, 2021AspirantYes, I agree. What’s another option similar to Orbi? I have a big lot and need good coverage. I’m done with Netgear. It’s been hell trying to fix this DNS issue and it’s affecting my school.