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Forum Discussion

Obie3's avatar
Obie3
Aspirant
Aug 26, 2023

RBR850 running slow

I have an Orbi RBR850 router with one satellite connected to a Netgear Nighthawk CM2000 cable modem. Primary RBR connected to modem with Cat 5E cable. There are multiple devices directly connected to...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 27, 2023

For that size of home, you only really need the RBR for coverage. 

Does RBR still seem slow if you turn OFF the RBS? 

"Primary RBR connected to modem with Cat 5E cable" Cable should be CAT6A STP. 5E doesn't officially support 2.5Gb connection rates that the RBR and CM series modem supports. 

 

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

 

Obie3's avatar
Obie3
Aspirant
Aug 30, 2023

Problem corrected. RBR850 router was defunct. Replaced with new mesh system. All speeds (LAN and WAN) now run at ISP service speed.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 30, 2023

    Can you give details on how the RBR was "defunct"? What do you mean by this? 

    Obie3 wrote:

    Problem corrected. RBR850 router was defunct. Replaced with new mesh system. All speeds (LAN and WAN) now run at ISP service speed.

     

    • Obie3's avatar
      Obie3
      Aspirant
      Aug 30, 2023

      By defunct I mean that the router speed was degraded, no setting adjustments would correct it. Not related to my modem as I disconnected it and set it up on a similar but completely separate system with the same results. Not related to connected devices as all were disconnected except for one LAN desktop connection.  At that point, I installed a new mesh system (router and satellite) and instantly had speeds within acceptable range of ISP service speed on all connected devices.

       

      Whether the fault is due to age (3 years old) or internal component failure is inconsequence (BTW, all devices power including the router are connected through an APC XS 1500 backup UPS and power conditioner).

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Aug 30, 2023

        Thanks for the details. Keep an eye out for next FW update.


        Good Luck.