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Forum Discussion
ottopaulsen
Nov 02, 2021Tutor
RBR850 still losing internet connection several times a week
All info on previously closed case. I am still loosing internet connection several times every week. The thing is that it ALWAYS helps to reboot the router, or even logging in and running Intern...
ottopaulsen
Jan 29, 2022Tutor
So this lasted a couple of months. It worked much better in the beginning. I guess I had to restart 1-2 times during the first 6-8 weeks. Now I am back where I started, losing internet several times a week the last couple of weeks. As usual, a restart of the router solved the problem, but having to do this almost daily is not acceptable.
I am beginning to want to return the hardware. Are these problems reasons enough?
SW_
Jan 29, 2022Prodigy
ottopaulsen wrote:So this lasted a couple of months. It worked much better in the beginning. I guess I had to restart 1-2 times during the first 6-8 weeks. Now I am back where I started, losing internet several times a week the last couple of weeks. As usual, a restart of the router solved the problem, but having to do this almost daily is not acceptable.
I am beginning to want to return the hardware. Are these problems reasons enough?
Check Orbi DHCP lease time for its WAN IP address. If it's 2 days, change it to "2 weeks" or "forever" and see if that helps.
- CrimpOnJan 29, 2022Guru - Experienced User
SW_ wrote:
Check Orbi DHCP lease time for its WAN IP address. If it's 2 days, change it to "2 weeks" or "forever" and see if that helps.The IP address lease from the ISP is determined by the ISP (and displayed on the Advanced Tab under "Internet Port" in the Box "Connection Status". It cannot be changed by the user.
ISP's typically set the DHCP lease time for a substantial period, such as one day (86,400 seconds) to reduce the amount of network traffic hitting their DHCP servers. It is also a common practice when networks are about to reallocate IP addresses to reduce the DHCP lease to a very short value so that a network change can be accomplished in a short time frame (usually in the middle of the night). Once done, the DHCP lease time is returned to a longer period. Either way, there is nothing the user can do to affect the DHCP lease time.
- SW_Jan 29, 2022Prodigy
Yes, you're right. My Orbi is in AP mode and its WAN port IP address lease time is 0.
- ottopaulsenJan 30, 2022Tutor
Ok, i now installed firmware version 4.6.7.5.
I think this will be my last attempt.
If it does not work I will return the HW.