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Re: RBR850/RBS850 WiFi slow on a 1GIG fiber (getting 90Mbs up/down)
I have the exact same issue with the WAN port speed capped at 100/Full.
Setup:
AT&T fiber - Arris BGW210-700. WiFi radios disabled
RBR850 set to AP mode
Working fine, speed tests are blazing fast at firmware level that came pre-installed: 3.2.11.2_1.2.13
WAN port speed showing 1000/Full
Using factory provided cat 5E cable from wan port to BGW210
What has been done:
Noticed my firmware was way out of date - getting the service unreachable errors so not updating automatically
Manually updated satellite to latest 4..6.7.13 - success
Manually updated router to latest 4.6.7.13 - success
Speedtest: 94 mb/s up & down
Used new cat 6 cable to connect direct to BGW210 - 800-900 mb/s speedtest
Swapped factory cable with confirmed cat 6 cable from Orbi WAN to BGW210
WAN port still showing 100/Full, speedtest confirms with ~94 mb/s
BGW210 showing 1GB port speed - configured for auto negotiate
Set BGW210 port to 1GB Full duplex - no change to speeds or ports speed
Attempted to revert firmware back to same version as before - able to revert satellite, but no option to revert router. Brought satellite back up to same version as router.
Factory reset, reconfigure using Orbi app.
Same results - WAN port still showing 100/Full, speed tests still ~94 mb/s.
Powered off expensive Orbi paperweights and re-enabled AT&T WiFi radios
Conclusion: it’s not the cable, it’s not the AT&T router. It was the firmware that spiked it and rendered the RBR850 as fast as a NIC from 1992. And with no way to manually force the port to 1000/Full, or find any viable fixes here or anywhere else, this is yet another NetGear product that is not what I thought I was buying. Of course my support ran out about 60 days before this fiasco so I’m dead in the water with the Orbi. Seemed a great product until I went to update it.
If anyone has anything else, I’d love to hear it. Otherwise - NetGear OUT.
5 Replies
I have the exact same issue with the WAN port speed capped at 100/Full after a firmware update. TL;DR verdict - the firmware update capped the WAN port speed of the router to 100M/Full, and nothing I’ve found can fix it.
Setup:AT&T fiber - Arris BGW210-700. WiFi radios disabled
RBR850 set to AP mode
Working fine, speed tests are blazing fast at firmware level that came pre-installed: 3.2.11.2_1.2.13
WAN port speed showing 1000/Full
Using factory provided cat 5E cable from wan port to BGW210
What has been done:
Noticed my firmware was way out of date - getting the service unreachable errors so not updating automatically
Manually updated satellite to latest 4..6.7.13 - success
Manually updated router to latest 4.6.7.13 - success
Speedtest: 94 mb/s up & down
Used new cat 6 cable to connect computer direct to BGW210 - 800-900 mb/s speedtestSwapped factory cable with confirmed cat 6 cable from Orbi WAN to BGW210
WAN port still showing 100/Full, speedtest confirms with ~94 mb/s
BGW210 showing 1GB port speed - configured for auto negotiate
Set BGW210 port to 1GB Full duplex - no change to speeds or ports speed
Attempted to revert firmware back to same version as before - able to revert satellite, but no option to revert router. Brought satellite back up to same version as router.Factory reset, reconfigure using Orbi app.
Same results - WAN port still showing 100/Full, speed tests still ~94 mb/s.
Powered off expensive Orbi paperweights and re-enabled AT&T WiFi radios
Conclusion: it’s not the cable, it’s not the AT&T router. It was the firmware that spiked it and rendered the RBR850 as fast as a NIC from 1992. And with no way to manually force the port to 1000/Full, or find any viable fixes here or anywhere else, this is yet another NetGear product that is not what I thought I was buying. Of course my support ran out about 60 days before this fiasco so I’m dead in the water with the Orbi. Seemed a great product until I went to update it.
If anyone has anything else, I’d love to hear it. Otherwise - NetGear OUT.
Try swapping to a CAT6 UTP or CAT6A STP between the RBR and ISP Modem.
The real problem isn’t the cable. As I was trying to explain, the cat 5E cable that came with the Orbi was hooked up and working fine. The firmware update capped the WAN port speed to 100M/Full. Nothing else changed in the previous working setup except the firmware. I tried everything I’ve read and everything I can think of as an IT tech myself.
I’ve read several other folks in mostly the same boat - firmware updated, and now the speed is capped at 100M. Seems the firmware broke something. Prob something silly like a typo in a line of code. 100 instead of 1000. Most likely an edge scenario where you’re configured a specific way, and that causes a different branch of the installer, and that’s where the problem lies. I don’t know, but it’s certainly an expensive bug since it renders the Orbi useless since my lame AT&T WiFi router is faster than 100m, even at the outer reaches of it’s range.
Try this, disconnect the RBR from the modem.
Factory reset the RBR and let the front LED blink WHITE.
Pull the power cable from behind the RBR for 30 seconds then plug back IN.
Setup from scratch with out it connected to the modem.
When you get to the home screen, connect 1 wired PC to the WAN port of the RBR. Open the networking adapter status window on this PC and check the connection speed seen here. The PC wont get an IP address however we are looking to see if the PCs adapter can see the connect rate on the WAN port. 1000Mpbs should be seen here I hope.
Also check the Show Statistics section on the RBR web page. This will show all connection rates of connected devices on the WAN and LAN ports.
I just took my 8 series off line about a week ago...though mine was in router mode, WAN port connects at 2.5Gb for me with my modem.
