NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Re: RBRE960 reboots automatically
I am having the same issue. I have an Orbi 960 router and one Satellite. Every so often, at least once or twice a day, the router reboots for no apparent reason (white blinking LED). Also, I hav...
Hi
LED is blinking white.
I’ve attached the WAN stats
I’ll upload the modem information after.
Modem info:
House is 1572 sq/ft
20’ between RBR & RBS with a wall in between.
I have not tried leaving the RBS down, since it is tried in with my security system.
The reboot affects both wired and wireless
Can you post the Event logs from the modem as well please.
Other modem logs look good. No issues there.
For that size of home, Just the RBR and one RBS is needed and I'd turn down the power on the RBR to 25%. Under Advanced Tab/Advanced Settings/Wireless Settings
Does the RBR do this if you turn OFF ALL RBS and also turn OFF the 50 series Orbi?
What is the CAT# LAN cable in between the Modem and RBR? CAT6A STP is recommended.
Has a factory reset and setup from scratch been performed since last FW update?
Event Log from Modem
Issue still occurs after turning off the AP and its satellites.
All cables are CAT7 STP
Factory Reset was performed on 10/6/24 on both Router and Satellite.
I will turn down the power setting to 25% as recommended.
Ok, That's the cable connections page. That's good.
Now we need the event logs page from the modem:
Sorry about that, here’s the event log