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Forum Discussion
MSS37448
Dec 30, 2022Aspirant
RBS850 backhaul out of Sync [Magenta Light on Satellite]
I purchased the ORBI RB853 [RBR850 and 2 of RBS850] Combo Pack about a year ago. It was set up as follows Router on the Ground Floor One Satellite [L] on the Ground Floor One Satellite [B] on t...
MSS37448
Jan 02, 2023Aspirant
So when it comes in, try connecting it via ethernet to the back of the RBR first, should find a IP address on the RBRs web page for it...if you do, use it to log into the RBS web page and manually update the FW on the RBS.
This implies the the NETGEAR Support guy is ding more than reading a troubleshooting script.
MSS37448
Jan 02, 2023Aspirant
This is the process we used last time to update the FW. However, the Satellite would still not Sync wirelessly.