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Forum Discussion
Speed issues with my orbi
Hello everyone! I recently purchased an Orbi AX4200 wifi mesh system Model # RBR750 with two satteltites model #RBS750. I have gigabit interenet but those speeds don't seem to carry through to the...
FURRYe38 wrote:
Xelbak wrote:What Firmware version is currently loaded?
V4.6.5.14_2.0.54
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?No idea where the ONT box is as I'm only a tenant in this house. it's a spectrum gigabit modem I know that lol
Would need to find out the brand and model# information of the modem if one is being used here.
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
I did factory reset and reboot my orbi system but that showed no changes in speeds
I would try a full ON power OFF of the modem and Orbi system.
What is the size of your home? Sq Ft?
2,031 sq ft however I live on a lake and my room is located right off the water which is down some stairs once you walk out the back door. So it's probably a little more than that.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.I can't see my distance between them being that much more than 30-35 feet.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
2.4ghz is on channel 2 and 5ghz is on channel 36. messing around with the channels hasn't seemed to yeild any positive results.
Any Wifi Neighbors near by? If so, how many?Yes, maybe 3 or 4 that I can pick up when I'm upstairs in the house.
Is Armor or SPC enabled on the RBR?
No.
Are you wired or wireless when speed testing?
I've tested with both wired and wireless with no major differences in speed.
Hey,
I have the ssme system RBk752. Read here about all the issues with the Netgear Orbi right now due to current firmware version 4.x
Most of us who can't return the equipment anymore have downgraded to 3.x firmware and blocked the automatic updates so we can have a somewhat usable system. (Threre are threads here with instructions on how to do it)
If you just purchased the system and can return it, I recommend you do so and save yourself a lot of time and your sanity!
The guy replying to your messages is a Netgear employee, all he does is telling you to power off, power on everything and wait patiently for an update to fix their crapy firmware. It's up to you, but you better do your research before you keep the Orbi hardware.
Cheers
I have the ssme system RBk752. Read here about all the issues with the Netgear Orbi right now due to current firmware version 4.x
Most of us who can't return the equipment anymore have downgraded to 3.x firmware and blocked the automatic updates so we can have a somewhat usable system. (Threre are threads here with instructions on how to do it)
If you just purchased the system and can return it, I recommend you do so and save yourself a lot of time and your sanity!
The guy replying to your messages is a Netgear employee, all he does is telling you to power off, power on everything and wait patiently for an update to fix their crapy firmware. It's up to you, but you better do your research before you keep the Orbi hardware.
Cheers
Your very incorrect about us SuperUsers being employees. WE ARE NOT!!!
Pleaset allow us to troubleshoot the problem. NG is already aware of the problem as everyone is. We can however troubleshoot to see if there are some things we can help with in mean time while we all wait for NG to fix the FW issues for those effected. Not everyone is effected by v4 FW. Mines working fine as is others. Ya, there are lots of users that are. Let NG fix the problems while we try to help others.
I'll post how I see fit. Thank you.
claudiut wrote:
Hey,
I have the ssme system RBk752. Read here about all the issues with the Netgear Orbi right now due to current firmware version 4.x
Most of us who can't return the equipment anymore have downgraded to 3.x firmware and blocked the automatic updates so we can have a somewhat usable system. (Threre are threads here with instructions on how to do it)
If you just purchased the system and can return it, I recommend you do so and save yourself a lot of time and your sanity!
The guy replying to your messages is a Netgear employee, all he does is telling you to power off, power on everything and wait patiently for an update to fix their crapy firmware. It's up to you, but you better do your research before you keep the Orbi hardware.
CheersAttempted to downgrade FW last night. downgraded both my satellites only to find that there was no yes option for the router when it asks if I want to continue installing an older FW. So that's now out of the question (If I can't get this working I'll just send these back to Amazon and order something else).
