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Forum Discussion
Marcus_P
Oct 05, 2025Follower
The router config page shows "ERROR Not Connected" in the "Internet"
I'm having the same problem with my RBR350 and RBS350 combo. The router config page shows "ERROR Not Connected" in the "Internet" box but everything is connecting to internet with absolutely no probl...
FURRYe38
Oct 06, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure your connecting the RBRs yellow WAN port to the host routers LAN port for the RBR in AP mode.
Check your RBR AP mode configuration as well: Static IP Address Configuration for AP Mode | NETGEAR Communities