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Forum Discussion
jimk1963
May 15, 2024Virtuoso
Re: Unable to connect at 6 GHz to the Orbi RBRE960
Any resolution to this? I have a Dell XPS 15 9530 w/ Intel AX211 6E card and Orbi RBK963 (router + 2 sats). Orbi settings are identical to the author's settings in first post. AX211 settings ...
- May 16, 2024Solution? I’m now able get 6GHz on both iPhone and laptop. On iPhone, I selected “Forget this network” and reattached.
On laptop, I skipped Dell’s update and went straight to Intel, whose driver was much newer.
Both devices can now reach the limit of my WWAN (1Gbps).
TC_in_Montana
May 16, 2024Virtuoso
jimk1963
What version of Windows do you have.
If not Windows 11 you won't see 6GHz. Windows 10 and earlier does not support 6GHz.
What version of Windows do you have.
If not Windows 11 you won't see 6GHz. Windows 10 and earlier does not support 6GHz.
CrimpOn
May 16, 2024Guru - Experienced User
Dell's web site appears to indicate that Dell 'recommends' Windows 11 for this product:
https://www.dell.com/en-us/shop/dell-laptops/xps-15-laptop/spd/xps-15-9530-laptop
There are Control Panel network settings that determine which WiFi frequencies the card can use. Perhaps it would be worth a few seconds double checking that 6GHz is enabled?
- jimk1963May 16, 2024VirtuosoDidn’t find any specific settings to enable/disable 6 GHz, other than in the WLAN adapter settings.
- jimk1963May 16, 2024VirtuosoSolution? I’m now able get 6GHz on both iPhone and laptop. On iPhone, I selected “Forget this network” and reattached.
On laptop, I skipped Dell’s update and went straight to Intel, whose driver was much newer.
Both devices can now reach the limit of my WWAN (1Gbps).- FURRYe38May 16, 2024Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡